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Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 17305 Views
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  • 6 kudos

notification problem with 3rd generation thermostat

I am not getting Notifications I have looked in "Home" and notifications all look ok. in the app I go into the settings , then notifications, I do not get a producy option, just the home report section. Is there a setting somewhere I need to change?

Peter-E by Community Member
  • 472 Views
  • 2 replies
  • 0 kudos

Nest thermostat does not see WiFi

My thermostat has dropped from my network and can no longer see my network. I have reset my Nest twice and my router twice. It still controls my furnace/ac from the wall but I cannot do it remotely without it being on WiFi. I have also tried setting ...

Heater

My heater isn’t working the thermostat shows it’s on in the orange color but no heart is coming through the vents.

MBsCrib by Community Member
  • 565 Views
  • 2 replies
  • 0 kudos

Fault

Hi Like many others my heatlink has failed. The unit is 18 months old . The information says that they should be replaced every 10 years, but Im no where near that.I have turned off the boiler and restarted.I have held heat link button in to reset. B...

Gaz9697 by Community Member
  • 599 Views
  • 3 replies
  • 0 kudos

Nest thermostat in Two buildings

I have one nest in the main house where my wife and I live, her father lives in our detached carriage house. If I put a second nest under my account in his apartment will it detect when he's gone and use eco mode, even though I'm home.

Promised replacement Heat Link

I was promised a replacement 3rd generation Heat link abut it has not arrived. I was informed it would take two days to arrive, but still no sign of it? What should I do?

Mickychip by Community Member
  • 581 Views
  • 3 replies
  • 0 kudos

Accidentally deleted account

I deleted my account by accident and can't log back in. Says my password is incorrect. I click forgot my password, but the email doesn't come to reset. My email address is correct. I haven't migrated over to Google. I can't contact customer support b...

AAKR by Community Member
  • 767 Views
  • 3 replies
  • 1 kudos
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