With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Heat link not connecting
Getting H17 error and I've tried resetting the heat link with flashing blue light and resetting the thermostat ring but neither is working.Installation is less than 6 months any advice or help would be great
Moved house. Can’t connect app to existing nest thermostats
Just moved to new house where they have nest learning thermostat. I’m trying to connect my app and when I try to get entry key it says problem connecting to service try later. I’ve been trying a few days but still saying the same. I’ve reset to facto...
How do I fix Error code 294
How do I fix Error 294
Can’t reconnect WiFi
I tried to restart the thermostat, but it never successfully after I exchanged the batteries. Restarted router…I can’t make it go back!
Thermostat
My heater worked fine till I installed the nest. The wiring is correct. My heater will kick on and warm up then the fan starts… runs for a few minutes then shuts down. Then it starts again over and over and over what is the issue? And how do I fix it...
Nest Thermostat Stopped Working
Just over 2 years of having my Nest Thermostat, it stopped connecting to the WiFi. Everything else is connected to the WiFi, even the Nest Doorbell. After trying all the troubleshooting with no success , I contacted Google through chat. After listeni...
Learning thermostat problems
I'm not actually sure where to post this problem. About a week ago our downstairs Nest thermostat had a black screen with the Google "G" logo & a green light flashing. Sometimes in the app it says offline, sometimes it shows everything is fine, but t...
Nest Thermostat compatible?
Just trying to figure out if my current wiring is good to go with a nest thermostat or if I need to do something for the fact that it doesn't have the C wire. Thanks in advance!
AC and furnace run at the same time
Installed my new Nest thermostat last week. Didn't really use it until today and couldn't figure out why it was blowing lukewarm air to heat. Turns out both the furnace and AC were running simultaneously. I have a forced air gas furnace (no heat pump...
Nest thermostat couldn't save changes
I recently got a new internet provider. I was able to get everything on the new wifi. I removed the thermostat from the home app. When I try to put it back I get to the end and it says connected something went wrong. We couldn't save your changes. Tr...
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