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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23875 Views
  • 0 replies
  • 8 kudos

Resolved! Battery Replacement. Alkaline or Lithium

I replaced the two AAA batteries that came with the Thermostat when it reported that the batteries were low. I installed alkaline not being aware that the originals were rechargeable Lithium ! I have a 'C; wire installed delivering 24VAC so do I stil...

JayDev by Community Member
  • 5075 Views
  • 8 replies
  • 0 kudos

Dual fuel temperature switch hysteresis

I have a Nest 3 and dual fuel heat pump that switches to gas when the temp outside hits 35 F. Sometimes the outside temp hits 35.1, then 34.9, the 35.1 and so on. Maybe it’s not that close but it hovers around the boundary. When that happens I can he...

Nest thermostat

I have two traditional thermostats in my house. I went to replace the first one and after installation of the first, my fan to my HVAC system ran continuously and blew only cold air. I stopped at this point and reinstalled my old thermostat. Should I...

Neat E thermostat and home app

I have had the NEST E for over a year and it worked fine with the nest app. Then we changed our Internet providers so we reinstalled the NEST E. This time we read to use the home app. We did as this is our second home. Since then the nest has a mind ...

Bsl by Community Member
  • 1380 Views
  • 5 replies
  • 0 kudos

Nest Heatlink Dead

Hi. My Nest Heatlink is dead, no lights, won’t reset etc. I can confirm that power is being supplied to the Heatlink and I can force my heating to come on by connecting the common and call for heat wires (which is how I’m heating my house). I raised ...

Change air filter message won't stay acknowledged.

I am having two issues regarding my thermostat. It's a Gen. 3 thermostat. It worked fine for the first year. I am using the Nest app but it is also tied into my SmartThings app. It began by notifying me that the wiring was bad and showing me the wiri...

PeterV959 by Community Member
  • 678 Views
  • 1 replies
  • 1 kudos

Stop changing my thermostat

It keeps changing my thermostat settings. I set a temperature and it changes usually during the early morning hours. I always used nest app and when I reinstalled I used google home app and nest app. This problem started happening. I set my get to 62...

Bsl by Community Member
  • 3777 Views
  • 17 replies
  • 0 kudos

Additional thermostats for Nest Learning Thermostat 3rd gen

Hi there everyone, just joined-up to ask a question so hope you can help. My question is - can I add additional temperature sensors to my Nest? My example situation is water-based underfloor heating downstairs (Zone 1 which is kitchen and living room...

Dazzlr by Community Member
  • 1196 Views
  • 5 replies
  • 0 kudos

Nest Thermostat says heating but furnace isn’t on.

The device is set to 71, it’s 69 in my house and it says that it’s heating but the furnace isn’t running. I lowered the heat and then raised it again and the furnace kicked on also it kicked on eventually once too. Also it said it ran for 12 hours to...

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