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Nest Thermostats

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Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 16139 Views
  • 0 replies
  • 6 kudos

Thermostat does not trigger heat

I have two Nest thermostats. One will not trigger the heat to turn on. When it hits the temperature, there thermostat activates the fan, but no heat. The other thermostat works fine. If I switch thermostat locations, I have the same problem with the ...

wkmont by • Community Member
  • 293 Views
  • 0 replies
  • 0 kudos

Home App registration

There are no ID numbers on my thermostat so I can’t tell Google Home to connect to it.

Laker by • Community Member
  • 575 Views
  • 2 replies
  • 0 kudos

Nest thermostat

It was working fine and I used to control temp through app and monitor activity in the app but suddenly I don't know what happened I cant control temp and can't see anything in app. I did everything even uninstalled app and create again but didn't wo...

Khalid302 by • Community Member
  • 269 Views
  • 0 replies
  • 0 kudos

Two stage variable speed gas fired furnace w/Nest thermostat

I installed the Nest Thermostat and the furnace is running fine. However, I've read that the Nest Learning Thermostat is "more" compatible with a variable speed furnace which I have. What am I losing, if anything, by not using the Learning Thermostat...

Scott5 by • Community Member
  • 653 Views
  • 2 replies
  • 0 kudos

Turning eco off manually on Nest learning theremostat

I am currently on vacation 2000 miles away from my home and my Nest learning thermostat (set on Eco for 55 degrees heating) back at my home has gone offline so my app is useless to change it long distance. Before I get back, I would like a friend to ...

Skip1229 by • Community Member
  • 259 Views
  • 0 replies
  • 0 kudos

Failure of thermostat under warranty

Hi I have had to get a Nest qualified electrician out because my Nest Thermostat has failed at the Heatlink next to the boiler - so we have loss of heating and consequently the thermostat has no power.We have only had this system 13 months, the seria...

Susan12 by • Community Member
  • 408 Views
  • 1 replies
  • 1 kudos

Thermostat

My nest thermostat has worked just fine for the last year and it has now decided to quit charging. I have read everything I can find to trouble shoot and the only thing that works is taking it off it’s base and using a USB cord. When replacing it to ...

Lgholmes by • Community Member
  • 245 Views
  • 0 replies
  • 0 kudos

W5 error code nest learning thermostat

I keep getting a W5 code error and I have done every reset possible I have remove the app from my phone I remove the thermostat from the app after resetting it can’t ever seem to find a Wi-Fi network I have Xfinity Wi-Fi and I do not have any safetie...

Bkeller21 by • Community Member
  • 283 Views
  • 0 replies
  • 0 kudos

Unable to control hot water

Since moving into our new home, I have not been able to control hot water through the Nest thermostat that we inherited when we moved in.The previous owner has confirmed that she used to be able to control both heating and hot water through this same...

dwmitten by • Community Member
  • 315 Views
  • 0 replies
  • 0 kudos
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