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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 22070 Views
  • 0 replies
  • 6 kudos

Nest Thermostat blowing cold air

Just installed the NEST thermostat a couple of days ago. The old thermostat was working just fine and the furnace hasn't had any issues at all. Once the NEST was installed, it only blows cold air when set on heat. I've posted how it was wired with th...

PXL_20211225_234328837.jpg PXL_20211228_193257303.jpg
Noob122021 by Community Member
  • 1652 Views
  • 7 replies
  • 0 kudos

Nest Thermostat 3rd Gen Battery Replacement

My battery needs to be replaced in nest thermostat 3rd gen., ive only had it for 4.5 years, battery will stay charged for about a week and then the thermostat shuts off, had an hvac company come out thinking it was the heater, but everything tested o...

jper4760 by Community Member
  • 2970 Views
  • 6 replies
  • 1 kudos

Resolved! Factory reset

We have a Nest Thermostat with a reflective face. My wife was trying to change the temp setting and accidentally chose setup/factory reset settings. Now it just shows " Continue setup in the Google Home App". It does not respond to the touch ring any...

Devass515 by Community Member
  • 25261 Views
  • 18 replies
  • 1 kudos

w5 Error Persisting

I have been fighting the w5 error on my thermostat for months. I have had to reset it daily, as it refuses to stay connected to my network. I am very frustrated with this device. Does anyone know how I can fix this? I have followed Google's protocol ...

JRatcliff by Community Member
  • 440 Views
  • 1 replies
  • 0 kudos

Customer Service - Notice all threads are locked

I have gone ahead and copied/pasted and saved an entire conversation with the Google/Nest Support team on my computer. I would bet my house that so many of you have dealt with the worlds worst customer service team like I have and then come to find o...

Google nest thermostat compatibility

I am looking to upgrade my current thermostat to a Google Nest and am checking for wire compatibility. My current thermostat is a battery operated Honeywell DT90. When removed I have a circuit boardA x B y Cwith a wire going into A and one into B. I ...

Sam92 by Community Member
  • 487 Views
  • 1 replies
  • 0 kudos
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