Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Indoor temp.
I have only had these 2 Nest thermostats for about 2 weeks and it seems last night my temperature went down to 66 degrees F instead of the usual 68. Now this morning I find that the rooms are at 63 degrees which tells me the thermostats are not askin...
nest failure after power outage
power outage yesterday, now nest thermostat not controlling boiler.Nest and Nest app talk to each other but thermostat not talking to heatlink as boiler now on continuously and not responding to thermostat temperature settings.Have tried 10 second re...
We’ve also got the heatlink problem…
Heatlink failed yesterday - was only fitted in October 2020. Spoke to Google who assured me this was a very rare problem! They refused to expedite the delivery of replacement heatlink, saying dispatch will be 1-2 days, but then time taken to deliver ...
Resolved! I have red blue green wire in thermostats, i forgot to click
I have red blue green wire in my cooling system. I forgot to click the pic of existing setup. Where will goes the wiring ?
Error image with nest thermostat E1.1
Hello,One of my thermostats has been giving me the attached image for a few days so I remove it from my system and tried to reinstall it with no success. Any ideas what this image means? Thanks
Hitachi Ducted heat pump
Hi guysI recently installed a Hitachi 11kW ducted heat pump here in NZ, client now would like wifi control, however it is currently unavailable from Hitachi. The wired remote uses just a 2 wire connection to the indoor unit, will the nest system work...
Schedule gets extra adjustment points
Why does my Nest schedule gain extra adjustment points? I will configure it for four different temperature settings throughout the day and when I check it 2 months later there are six sometimes seven on every single day. They're clustered around the ...
How can I find out if my older dual fuel system is supported by a Nest thermostat?
I have a 1999 gas furnace (Amana GUD090X35B (Air Command 90?)) and a 2011 AC/heat pump (Payne Heat Pump PH13NA03600GABAA). I realize it may be best (for someone like me) to get a pro to do all the wires to the thermostat etc but can I find out if my ...
Temperature sensor does not connect to thermostat
I have three nest temperature sensors. They all lost connection to the thermostat. I removed them from my app, pulled out battery to reset, tried to add them back to my app. Keeps saying cannot connect to thermostat, no matter how close they are to t...
check system compatibility
can someone look at the pic below & let me know if the latest thermostat will be compatible or not?
