Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Manual schedule not working
Haven't set a weekly manual schedule and thermostat won't switch on. Auto-therm is off. Am I doing something wrong?
Google Home app says my Nest thermostats are by “off-line”
Suddenly out of the blue the Google home app is no longer able to control my two Nest thermostats. The app says that both thermostats are “offline” when I walk up to the thermostat and go into the settings, everything looks normal. Both thermostats a...
Heater turns on and off several times
When the temperature falls down, the heater turns on. However, the heater turns off after a minute or so, and then almost immediately turns on again. The heater does it 2-3 times before it stays on to reach the desired temperature. What could be the ...
Nest gen 3 won't connect to the app
The themostat will not pair with the app no matter what I try although it will connect to wifi.
Nest thermostat 3rd gen will not accept the correct complex wifi password
HiI have a complex wifi password and the Nest Thermostat will not accept it as correct. I am entering it correctly, please don’t bother to suggest the password is wrong as it was entered slowly and verified by a second person multiple times. Has anyo...
No Wi-Fi found
I’m having same issue where my nest won’t see ANY networks. I know there are at least 6-8 networks that are always visible but my thermostat won’t pick it up. Last week my 2nd thermostat started doing the same thing and it’s next **bleep** the router...
Nest Compatibility
Need to confirm if the Nest Thermostat will work with my heat only system. Current wires are R and OB.
Nest thermostat not showing up
I have a Nest thermostat. It is added in the Nest app but does not show up in the Google Home app. I have checked to make sure that they are both logged into the same account. I have deleted the thermostat, uninstalled the apps, and re-added the apps...
check if this works with Nest
Hi,Need help on compatibility.I have 3 thermostats at home. 2 of them has only W and RC RH bridge. No C line. I am not sure how hard to get C line if it is really required.The last one is a bit complicated. see photos attached.Can you please help me ...
Need help with understanding compatibility
I want to replace this relics with a nest thermostat. I can count 4 wires coming from the wall (black, red, green, yellow). The wires are not stranded nor bolted. Do you know if this setup is compatible?
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