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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22153 Views
  • 0 replies
  • 6 kudos

How to Block Heat-Cool Mode ?

Configuration is two Nests, two zones (EWC zone panel) with gas forced hot air heat plus A/C. Conventional R-W-Y-G-C wiring (G zone 1 only).The zone panel has "seasonal mode" switch to allow heat or cool but not both. This prevents one zone calling f...

aap by • Community Member
  • 1307 Views
  • 5 replies
  • 0 kudos

3rd Gen Learning Thermostat connection problems.

We inherited a Nest 3G thermostat when we bought our house earlier this year. It was working fine as the winter ended but has been dormant during the summer months. It now won't work - there is a green and orange alternating flashing light. If I pres...

Ossipee by • Community Member
  • 1412 Views
  • 3 replies
  • 0 kudos

New heat link

Heat link has broken in 18 months need a new one

Francis by • Community Member
  • 955 Views
  • 2 replies
  • 0 kudos

Keep getting M15 error even after resets on 2nd thermostat.

I just purchase 2 new Nest Gen 3 thermostats. I installed the first one upstairs with no issue. When installing the second one I keep getting the "Not added to your account" M15 error. I've reset multiple times, but no dice. I'm able to connect the t...

Reset Nest temperature sensor to factory default

Hi,How do I reset the nest temperature sensor to factory so I can add them again to my nest App?I have 3 of the sensor and when added it keeps saying that it is associated with another Nest account. I had another account before migrated to Google. I ...

Increase in power consumption after installing nest thermostats?

Has anyone experienced a drastic increase in power consumption after installing nest thermostats? I’ve been getting crazy high power bills and it just dawned on me that it started right around the time I installed 3 nest thermostats in my home. Hard ...

ijasond by • Community Member
  • 2740 Views
  • 6 replies
  • 2 kudos

Heatlink brioken

My nest heatlink appears to be broken. The led’s don’t light up and the thermostat is not linking.i have 240v on the heatlink.can it be repaired?i cant find anywhere selling the heatlink itself. Where can i but just the heatlink itself?

ASUS Zenwifi AX

Since installing an ASUS ZenWiFi AX mesh I have been having problems with my Nest Thermostat (gen2) going offline in the app. I have tried downgrading the firmware to 42095 as there are known issues in the latest, stopping the thermostat from roaming...

squirex6 by • Community Member
  • 16975 Views
  • 52 replies
  • 3 kudos
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