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Nest Thermostats

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Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 13077 Views
  • 0 replies
  • 6 kudos

nest can not be controlled manually

with my nest thermostat I am unable to set temperatures or change modes, turning the dial has no results, but I can control through the nest app.

jeffdrx by • Community Member
  • 403 Views
  • 2 replies
  • 0 kudos

Nest Heat Link not shutting off hot water pump

There was a previous thread about this, but the fix was only a hack and was to increase and decrease thermostat - so not a fix!We have an intermittent issue whereby when heating is set to say 23 degrees (When my wife is at home :-() and I turn it dow...

Andyht by • Community Member
  • 156 Views
  • 0 replies
  • 0 kudos

Resolved! Can nest thermostat handle heat pump + hydronic baseboard heaters

Hi Nest Community!I hope everything is good with you...I recently just bought a nest thermostat (https://store.google.com/ca/product/nest_thermostat?hl=en-GB) and I am wondering if I can use with my heat pump (heat and cooling) and hydronic baseboard...

AndreMonte by • Community Member
  • 1187 Views
  • 1 replies
  • 1 kudos

Thermostat Faulty Device

My Thermostat stopped finding the network, I have been with support more than 10 times, and twice they sent me a faulty device. This time they asked me to wait until they confirmed my return, which might take up to 3 to 5 business days. The UPS track...

Vengades by • Community Member
  • 730 Views
  • 8 replies
  • 1 kudos

Nest heat link

Hi, I've moved into a house with a nest. The thermostat is working but the heatlink is dead, how do I go about getting a replacement. Regards,Niall

Niallp by • Community Member
  • 243 Views
  • 0 replies
  • 0 kudos

hybrid heat pump

How do I properly set up the Nest thermostat for use with a hybrid heat pump and the correct configurations? We have a gas combi-boiler and a heat pump, but I can only choose between a heat pump and no hybrid heat pump.

Rienez by • Community Member
  • 233 Views
  • 1 replies
  • 0 kudos

Unable to pair nest thermostate

hi no matter what I do the Stat will not talk or pair with the controller, it did it once and will not do it no matter of the distance

TAGFowler by • Community Member
  • 248 Views
  • 2 replies
  • 0 kudos

Replacement heatlink

Hi there I broke my heat link, would it be possible to have it replaced? Thanks in advance

Ianluddy by • Community Member
  • 143 Views
  • 0 replies
  • 0 kudos

Home/away assist

I had too many issues with the main NEST app with regards to home/away assist. Frequently, the away routine would not trigger and heating would be left on.I have now migrated from the nest app to the Google Home app and am hoping for better consisten...

Mun96 by • Community Member
  • 221 Views
  • 1 replies
  • 0 kudos
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