Support changes to our earliest generation Nest Learning Thermostats Read more
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
I have a dual fuel system. Heat Pump for heating/cooling and furnace for auxilary.I've hooked up my thermostat and I've had Google support help walk me through it. Everything seems to be working properly except, I notice that the hear pump unit fan b...
Hi! I installed a new Nest thermostat tonight. Everything seems fine except that my AC unit is running and it’s getting hotter in my house! I wired the unit according to the picture that I took of my wiring, so I’m not sure what the problem is. I’ve ...
My nest won't follow my schedule. I have Home/Away off, Eco off, and Auto-Schedule off. I've deleted and created the schedule. What should I do?
Manual button modes do not light up when push unit in, All functions work correctly from cell phone
Google team, I already have a case with google support team to extend my nest learning thermostat warranty by 3 years as it was professionally installed by the pro team . I provided the order information that shows the installation was done by pro pa...
HiI have set my desired temperature at 76. However, the house temperature is never reaching my desired temperature. The house temperature is always hotter. Can someone help please?
3 months ago my Nest stopped regulating the temperature and would consistently blow (winter time so only hot air). It would be set to 22C but would get up to 30C because it wouldn’t stop. Only way to correct it was to shut off the furnace (power swit...
Hi,Hoping someone can help. I have 2 Nests running underfloor heating (2 runs) and both the Heat Links have stopped working at the same time. They are both connected to an SPD which doesn’t seem to have any issues. The main consumer unit for the hous...
I was supposed to receive a return label to send my unworkrkable thermostat in order to get replacement, didn’t receive it yet
@Patrick_Caezza you might know about thisI’m trying to set up this thermostat for the first time. I have a heat only single zone hydronic system run by gas boiler. My old Hunter Brand thermostat had only two wires plus a jumper. White wire was to a Y...