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Nest Thermostats

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Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 17301 Views
  • 0 replies
  • 6 kudos

Nest thermostat not reaching desired temperature

My old thermostat had 4 wire colors: blue, white, yellow, red. The blue wire was hooked up to the spot labeled “G” and all other colors matched up with their labeled spots. When hooking up the nest I followed the instructions exactly. I am noticing t...

colelaw by • Community Member
  • 562 Views
  • 1 replies
  • 0 kudos

Nest thermostat 3 learning not connecting to ANY network

After a successful first install 9 months latter it is showing me it’s off line. So I have Googled out everything ….rebooted the router the thermostat, typed in the correct network setting with password I then disconnected back to factory settings as...

unable to select heat pump

When setting up with forced air option, it never provides me option to select heat pump nor does it give me option in the thermostat Equipment setting. No continue option just three options for power info. I reset it several times to try to clear out...

oldguy99 by • Community Member
  • 290 Views
  • 1 replies
  • 0 kudos

Google nest E thermostat

My google nest thermostat E is not connecting to the wifi, and giving the code W5.I have tried to restart the thermostat and it still gave the same error code.What can I do?

rira by • Community Member
  • 416 Views
  • 2 replies
  • 0 kudos

Smart thermostat? More like Intellectually Disabled

I’ve attempted to disable every last bit of the “learning” functionality on this thermostat, and yet it still routinely refuses to do the one thing it must do: Ensure thermal homeostasis. I don’t (nor does anyone else) need a thermostat to guess what...

Kondor999 by • Community Member
  • 310 Views
  • 1 replies
  • 1 kudos

Nest E Thermostat Pin code not accepted

Spoke with rep to assist with resetting my Nest Thermostat E.Anna was the customer service repplugged cable to thermostat to windows pcno nest device showed as connectedgave anna serial number of device she replied " your device is out of warranty"WT...

artnlea by • Community Member
  • 310 Views
  • 1 replies
  • 0 kudos

AC short cycles (<5s)

I installed my Nest last fall so haven't gotten a chance to have it control the AC yet. I just turned it on it is not able to turn my AC on, at least not for long. The AC hums and the fan spins, but then that stops after 2-3 seconds. Maybe 20 seconds...

crl1 by • Community Member
  • 847 Views
  • 7 replies
  • 0 kudos

Feature Request - Syncing Nest Thermostats in the Same Area

Hi Google Nest team,I'm reaching out to request a feature that allows users to easily sync two or more Nest thermostats located in the same area or zone.Currently, having multiple thermostats in a single area can lead to conflicts and inefficient hea...

fmora by • Community Member
  • 300 Views
  • 1 replies
  • 0 kudos
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