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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Resolved! Need help with wiring before I buy a Nest Thermostat
Hi All,I watched the videos and the installation looked straight forward. So I took a look at my wiring and wanted to get some help before I made a purchase. Seems like I have a lot more wires that I was expecting. Any help would be much appreciated ...
Nest thermostat cannot charge anymore after a thoundstorm
I posted this three weeks ago. The specialist didn't even read my post carefully before answering my question. Those Nest thermostat worked fine without a C wire. I have used this way for more than 6 years and I still have two working without any iss...
This W5 error is getting annoying
The thermostat won’t find or connect to any networks. It’s frustrating to call it a smart thermostat when it doesn’t cooperate regardless of how many times I’ve restarted it or reset the wifi. Where do I go from here? Sledgehammer would surely make s...
Newly installed Nest making constant / fast / faint clicking
Hi. My new nest 1.4 unit is making a faint but constant clicking sound that I can best describe as the sound of an old hard drive, can someone help me turn it off!?!?!
Resolved! Replacement Theromstat not connecting with app or heatlink
Got a replacement thermostat (old one got wifi chip issue)Plug in the replacement thermostat, and press the heatlink till it show a blinking blue light twice. Choose replacement heatlink in the thermostat, enter the heatlink code, it will try connect...
Radiators on after power cut
Last night my radiators turned on despite the fact that my third generation nest thermostat had the heating set to off. There was a power cut the night before and the heat link had all three lights illuminated. I pressed the button on the heat link a...
Deleting old account on nest when new one won’t link
I have an old nest account from a previous home that was never deleted and now that I added my new home, our thermostat is reading the previous homes address for outside temp and for home/away settings. I have been trying to delete my account to star...
Nest Thermostat Compatibility
My current thermostat has an O/W wire that is labeled Sweep Heat. The Nest thermostat compatibility chart does not list it. Any ideas? This HVAC system is in a high-rise condo building that was built in 2009. So far building engineering has been unhe...
HELP!! Can't Get Google to Respond to Warranty Claim
We have 3 Nest thermostats and 2 of them are having issues and need to be replaced. I have submitted 2 warranty claims via the online form and have not received any response from Google. I cannot find any phone # online to call. Is there any way to c...
Switch Nest Thermostat E to Nest 3rd Gen
I moved into a new house with a Nest Thermostat E already installed. I want to switch it out with a Nest 3rd Gen Thermostat that I brought with me on my move. Can I just pop out the Nest E and plug in my 3rd Gen? While the base has more wire options ...
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