Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest turning on heating but not hot water
Recently moved house where a set of nest thermostats were installed. While we were waiting to have Wi-Fi set up, the nest worked perfectly, heating and hot water on schedule and I could boost the hot water from the thermostat, Today our wifi was inst...
Nest keeps saying Please remove the thermostat from its base
My last nest fell off the wall some how and broke. So I ordered a replacement from amazon the other day. It showed up yesterday and needed a charge over night, no problem. Went to install the new one on the wall and I can not get pass the thing sayin...
Permanently Disable Rush Hour Rewards on Nest Thermostats
Hi I want to PERMANENTLY disable Rush Hour rewards on all my Nest Thermostats. Twice a year or more the option to accept Rush Hour rewards automatically displays on our Thermostats when we access the thermostat screen. Twice now, when trying to rejec...
Understanding eco mode in nest thermostats
I left town on vacation Saturday March 22. I have 2 Nest (newest models) at home. When I initially left the house, both thermostats went to eco mode as they should…. No one was home. Upon arriving home today, I noticed the thermostats have been runni...
Which Nest Thermostat Should I Buy?
I bought a house and wanted to put in Nest thermostats. So, my downstairs wiring was ok for a Nest E but when I went upstairs it’s a different thermostat and the wiring is different and app says it won’t work with Nest EI have connections on: W, B, G...
Can i use a Nest thermostat?
I have just moved into a new place and this is the first time I have had this type of set up so would like to get some clarification as to if I can use my 3rd Gen Nest stat. I have a 3 phase supply with an air source heat pump heating a small pool, a...
Holding Temperature 4th Gen Thermostat
It's recommended to change the temperature to the desired number then hold if it's not one of the four options? But why? When the holding time is over the temperature stays at that temperature you just changed it too negating the point of holding for...
Nest Thermostat wiring compatibility
Hello Al,Want to get some help with wiring compatibility with Gen4 Nest Learning Thermostat.My current Thermostat has the wiring belowY O/BG WC RWill this work with the Gen4...? Thank youKevin Nguyen
Nest setup with furnace and central AC
Just had central AC installed for cooling and will be using gas furnace/boiler for heating. I had been using a Google Nest with a power connecter on the furnace, when it only controlled heat, but now I was told by the HVAC tech and electrician that I...
Problem wiring new 4th Gen Nest Thermostat
I am trying to install a 4th Gen Nest replacing Econet thermostat. Latter connected to RUUD Econet-enabled high efficiency gas furnace. I have wires that are not noted in the Google Nest compatibility guidance (E1 - Green and E2 - White). R - Red ...
