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Nest Thermostats

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Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 17304 Views
  • 0 replies
  • 6 kudos

Nest wants a y1 cable since yesterday. I don’t have a y1 cable.

Hi, I have a nest for five years connected to a gas furnace. It’s been working fine all those years.Since yesterday it complains that it wants a y1 cable. There is no y1 cable and there never was. It looks like it now thinks it’s connected to a heat ...

Cbusch by • Community Member
  • 630 Views
  • 5 replies
  • 0 kudos

Set Humidity to RH % not rain drops

Hi, new user here. I have (finally) got the Nest Learning Thermostat working, I have to say that You tube is my friend trying to get it set up as the instructions with the thermostat are next to useless. I have a humidifier connected but when I go to...

ex-egll by • Community Member
  • 358 Views
  • 1 replies
  • 0 kudos

google nest thermostat not connecting to wifi

I am experiencing recurrent issues with my Nest thermostat, which has disconnected from the WiFi multiple times in a single day. Each time, I’ve had to reset the device to reestablish the connection. Additionally, the responsiveness of the thermostat...

Hyneckson by • Community Member
  • 314 Views
  • 1 replies
  • 0 kudos

Net api to set temperature range on lock screen

Is there a Google Nest API to change temperature range for lock screen?I have locked my thermostat with a PIN and set a temperate range. Now users can change the temperature only within that range.I would like to use an API to change this temperature...

Carmel24 by • Community Member
  • 373 Views
  • 1 replies
  • 0 kudos

Resolved! Nest.com/W5 Error Wont Connect

I've read a lot or issues here and others getting the W5 Error like myself. I have tried all the trouble shooting, resetting the Thermostat, rebooting my router, Phone and App connection etc., many many times. Nothing is working. How do I get Google ...

Resolved! Nest language

I want to change thermostat from German to English 

kdc914 by • Community Member
  • 535 Views
  • 2 replies
  • 0 kudos

Resolved! Nest thermostat phone app malfunctioning

We have been gone several weeks from home. Now home, my Nest app on my iPhone shows one zone heating on (orange), but wall Nest stat indicates not heating. Temperatures on this zone, and the other zones are all accurate. Schedules all seem to be work...

DFL by • Community Member
  • 625 Views
  • 2 replies
  • 0 kudos

Nest Learning Thermostat 3rd Generation Battery no longer Charging

Nest Learning Thermostat 3rd Generation Battery not Charging I’ve seen this topic posted, but closed, so I’m posting for more current help.. I have a Nest Learning Thermostat (3rd Generation) which suddenly went offline, saying there isn’t adequate b...

GlennW by • Community Member
  • 357 Views
  • 1 replies
  • 0 kudos

Outside unit fan making noise after installing Nest

Ever since I installed the Nest Thermostat, the fan in the external unit is making a noise (when on) as if it is hitting something. There are no obstructions to the fan visually and it seems odd to me that this issue occured as soon as I changed the ...

aagam2 by • Community Member
  • 412 Views
  • 1 replies
  • 0 kudos

Nest learning thermostat app

I recently had a power outage of 4 hrs. I used to open my app with Face ID and have forgotten my password. I have tried re-installing the app.My thermostat is still working says network and app connected. If I try to use forgot password on nest accou...

KathrynM by • Community Member
  • 296 Views
  • 1 replies
  • 0 kudos
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