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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 5115 Views
  • 0 replies
  • 5 kudos

N262 error code

I keep receiving the n 262 error code when running the air conditioning. The best unit has been in place for two years and wiring has remained unchanged. Please help?

Nest Thermostat W5 Error and Customer Service Nightmare

Nest Thermostat has been working fine for 9 months.Then no network connectivity with the error W5.I reset the unit multiple times to no avail.I even took the unit back to factory settings.It still would not connect or even see any wi-fi hotspots.I ca...

WFODave by • Community Member
  • 237 Views
  • 3 replies
  • 0 kudos

Two Nest Learning Thermostats- one offline

Hi…newer to the community. Have nest upstairs & downstairs. Router et al is upstairs. Upstairs is showing offline. Have tried deleting the app, resetting the thermostat to no avail. Looking for guidance. Downstairs is functional. Thank you in advance...

James42 by • Community Member
  • 249 Views
  • 6 replies
  • 0 kudos

Nest Thermostat doesn't keep a constant temperature

If I set my second generation Next thermostat to 75 degrees for cooling, it won't turn on until the actual ambient temperature is 76 degrees or above. I want it to keep the temp at 75 degrees and not allow it to get to 76. Thanks for any help.

Resolved! Rush hour rewards

I can not believe how many people are complaining about this same issue. I have tried numerous ways to contact Google by phone and the so called "help center". I just want to unenroll from this program. It has messed up my AC had to replace a capacit...

Jmontes75 by • Community Member
  • 527 Views
  • 6 replies
  • 2 kudos

Nest learning thermostat app

Question I just got nest learning thermostat and when doing process with setup in app I get through most of it connects to Wi-Fi but at the point where it says where is device located I can scroll but when I check one it just locks up and I can’t do ...

Jeffcz by • Community Member
  • 341 Views
  • 3 replies
  • 0 kudos

nest hookup to heat pump a/c

Ok uninstalled the upstairs nest (i know bad) and moved it. It worked perfectly on my old a/c furnace.So my new a/c furnace is also a heat pump so a hybrid . So we have two a/c furnaces in home and I have two nests. I can see, access and schedule the...

TGM by • Community Member
  • 548 Views
  • 6 replies
  • 0 kudos

Out of town when landlord changed wifi

I'm out of state for the summer, and my landlord has changed our wifi system and a new SSID.I can get a friend into my apt to update the Nest thermostat and connect it with the new wifi.But will the thermostat then automatically reconnect with the Ho...

The_Driver by • Community Member
  • 468 Views
  • 10 replies
  • 0 kudos
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