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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23880 Views
  • 0 replies
  • 8 kudos

AC doesn’t work with New Nest Thermostat

I recently installed a brand new Nest Learning Thermostat to replace my old thermostat. Unfortunately, while my AC unit works perfectly with the old thermostat, the new Nest thermostat only blows warm air instead of cool air.Here are the details of m...

C wire message

I have recently started getting a message that says c wire not connected, twice over a 6 month period. I have for at least 2 yrs and until now no issues. The c wire is connected and I just pull the unit off and then put back on and it works fine. Any...

Resolved! Nest erro e298

My best has this erro e298i reconnected the cables And changed the battery but keeps giving me the same error . It doesn’t work and my house is at 84 F

Nest won't turn on the AC

As others have mentioned - all of a sudden my AC is going through periods where it refuses to cool. This is the third time this has happened, the other two times it lasted hours. I have gone through all my echo settings and made sure there is nothing...

Need to file a customer complaint for Nest Thermostat

I got a NEST Thermostat when i had to replace my HVAC and within 6 months of purchase, the nest thermostat malfunctioned. I contacted Google Customer Service and they offered a replacement for the malfunctioning NEST [Case No: 1-1989000036790] . When...

My nest thermostat isn't cooling my apt

My nest thermostat isn't working correctly. It was getting my apt chillingly cold . But now it won't . I woke up one night sweating it said 76 degrees I switched it back to cool and put it at the lowest possible temperature but it won't get cold . I ...

nest won't connect to wifi

My Nest Thermostat won't connect to wifi. I went through all the steps in the troubleshoot guide and it still won't connect to wifi. I have two other Nest thermostats that are working fine and are connected to my wifi, what can I do to fix this? The ...

roc7524 by • Community Member
  • 1286 Views
  • 5 replies
  • 1 kudos

Transferring a Nest Thermostat

Hello.I am a real estate broker and I recently sold a home wherein the tenant is not reachable. My client is unable to reach them to transfer the thermostat. How are we able to complete the transfer without the cooperation of the previous owner? Than...

ocjoelle by • Community Member
  • 478 Views
  • 2 replies
  • 0 kudos

Nest heat link does not work

I am facing issues with my heat link. The thermostat works fine, but says it cannot connect to the heat link.Heat link seems dead. No lights even though it is correctly wired. I have seen a couple of separate threads but all point to a resolution out...

Przemek1 by • Community Member
  • 392 Views
  • 0 replies
  • 0 kudos
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