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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22043 Views
  • 0 replies
  • 6 kudos

Which versions of the Nest Thermostat support Matter

I'm trying to figure out which versions of the Nest Thermostat supports Matter? All three variants seem to have 802.15.4 support (Thread) so just wondering if Matter capability will be pushed via software update on all three?

How do I completely lock a 1st gen nest thermostat?

I have a 1st gen Nest Thermostat. The lock function requires me to enter a temperature range, and anybody physically accessing the thermostat can turn the AC or heat on within that range without using the PIN. How do I completely restrict the thermos...

Sir_Argo by • Community Member
  • 518 Views
  • 1 replies
  • 0 kudos

Nest Learning Thermostat (3rd Gen) Wiring

I have a WaterFurnace NDV049 Envision geothermal heat pump. Below is the wiring for my previous t-stat. How should I wire the NLT (3rd gen)? I've tried a couple different things but it doesn't seem to be getting power. When I place the display on the...

MarkZ79 by • Community Member
  • 441 Views
  • 2 replies
  • 0 kudos

Nest baseplate at it again

I had this same issue 2 years ago. After a solid 2 years of operating fine, the nest baseplate craps out and fails to provide enough voltage to the AC to switch over the compressor from the heat pump to the cooling side. So as my system runs all day ...

Niceberg by • Community Member
  • 626 Views
  • 2 replies
  • 0 kudos

Nest thermostat not detecting W wire

After a couple tries I managed to get everything but the heat working. The W wire is clean and inserted properly but it won't detect it. Old thermostat had RH, Y, G, and W/E wires hooked up. I connected them to the R, Y, G, and W receptacles on the n...

karimbonix by • Community Member
  • 1756 Views
  • 10 replies
  • 0 kudos

Not cooling and states cool stage 2

I would prefer discussing this with someone over the phone in the sake of time and accuracy. Is there a phone number to a live person? It is 81 degrees inside. I have the thermostat set at 74. It has not dropped at all but did increase by 2 degrees. ...

userbones by • Community Member
  • 2830 Views
  • 10 replies
  • 1 kudos

WiFi connection error Nest.com/w5

I keep getting WiFi connection error nest.com/w5. I have completed all trouble shooting as advised including restarting both Router and thermostat itself without success. I see this is a common issue for many. Any advice to getting this fixed? I have...

JK1968 by • Community Member
  • 578 Views
  • 2 replies
  • 0 kudos

Nest thermostat light not coming on

Our nest thermostat light is not coming on so we can not changer the temperature. We have to take it off the wall to make it work work?

cathyj by • Community Member
  • 345 Views
  • 1 replies
  • 0 kudos

Google Nest is driving me crazy!

I'm new to the Nest thermostat. It was already installed when I moved in. I reset the system back to factory settings, got rid of all the preset schedules & turned everything off. What I've noticed is when the cooling system kicks on (set at 68°), it...

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