cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Help Center

Forum Posts

Start a conversation

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 24508 Views
  • 0 replies
  • 8 kudos

Resolved! Disable eco mode or smash nest thermostats with a hammer?

I’m sick and tired of coming home from a hot day of work to an 85 degree house thanks to “eco mode”. I’ve combed through 50 posts about this and google results and every one of them says to simply go into the google nest app and turn it off. The prob...

ijasond by • Community Member
  • 2729 Views
  • 10 replies
  • 7 kudos

frustrated with nest

the house will not get below 80 degrees'.the green "leaf" icon shows even though it is shut off.We are boiling. We have a new (8 monthold) large air handler and top notch a/c central air installed. It stays 80 degrees all day and the "history" shows ...

Watchdude by • Community Member
  • 998 Views
  • 2 replies
  • 0 kudos

Resolved! Thermostat sensor

We bought our home from a couple that relocated to Singapore and unable to get in touch. I was able to reset the learning nest and connect to our app but the sensor continually says connect to another account. Took battery out for 10 minutes and trie...

Change Nest to different account

My husband passed away last year and now my Nest has kicked me out of the app. I have his username and password for the unit but it now says it’s no longer valid even though I still have access to that email account. I have tried setting up a new acc...

water not being heated by schedule

Water is only being heated when the boost option is chosen or when the central heating is on at the same time as the hot water schedule.A heating engineer has checked the other parts of the system and has found no faults. He therefore believes it is ...

keith2511 by • Community Member
  • 698 Views
  • 3 replies
  • 0 kudos

Heating turning on when set to Away

Having returned home after a few days away I was surprised to find the my heating had been activating whilst I was away despite setting my thermostat to away. The temperature seem to have been set to those in the schedule, and the temperature did not...

GrahamH by • Community Member
  • 557 Views
  • 1 replies
  • 0 kudos

System not comparable with google nest

I just got my best in the mail today and was so excited, however when I went to install it, it tells me my system is incompatible. I was wondering if anyone could tell me why and if there is anything I can do to make it compatible?My current thermost...

Jolie617 by • Community Member
  • 488 Views
  • 1 replies
  • 0 kudos

I need to file a complaint.

My thermostat lost connection to wifi a week ago. A replacement was sent to the wrong address and the replacement had screen burn in and would not charge. I was told to send it back, and did but was also told they could only use the incorrect address...

Which model do I have?

It has worked well for years. I was gone and had a workman in. Now it says. 'The thermostat needs to recharge and is turning off.' I start with 'What model do I have?' From the back I can tell it is low voltage. The front is blue and the characters F...

to vote
Labels