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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23798 Views
  • 0 replies
  • 8 kudos

nest thermostat connect to app

I have a gen 3 nest learning thermostat that was working fine. Now I cannot reconnect the nest thermostat app to the thermostat, which is connected to my wifi network. I have executed all recommended google steps. Can you advise, please? Thanks in ad...

bobbob by • Community Member
  • 963 Views
  • 5 replies
  • 0 kudos

Trying to migrate

Trying to migrate, but as I follow the steps, it tells me to add all products. The thermostats are all registered in Nest. Can't they be transferred without entering them all again?

Colinfa by • Community Member
  • 361 Views
  • 1 replies
  • 0 kudos

Trouble adding my thermostat

I have the nest thermostat. When I changed my WiFi network, it went offline and I could not get it to go back online. One google help said to delete the device and add it back. So I deleted the thermostat and have been trying for several days to be a...

jebwat by • Community Member
  • 400 Views
  • 1 replies
  • 0 kudos

Nest 2nd generation disconnecting from app

Nest Thermostat has been working for 9 years and recently it disconnects from Wifi and I noticed the voltage was dropped to 3.6V. I reset the thermostat and recharge the thermostat for 6 hours and saw that the voltage when charging was 3.9V. I unplug...

LSFT by • Community Member
  • 395 Views
  • 1 replies
  • 0 kudos

Can not connect to Bluetooth for initial set up

I have rebooted and updated everything. My Nest thermostat is connected to WiFi but i can not add it to the app as it does not appear in my list of bluetooth devices to connect too. Yes i swithced my bluetooth on and off and yes i rebooted and yes i ...

DDECarson by • Community Member
  • 477 Views
  • 1 replies
  • 0 kudos

Heat link issue

Hi, my Nest is displaying fault code H72. i have followed trouble shooting but my Heat link box has no power so i can’t override and therefore have to heating. How do i arrange getting a Heat link replacement? i need heating and hot water ASAP!

Jen231084 by • Community Member
  • 418 Views
  • 1 replies
  • 0 kudos

Nest thermostat intermittently wont turn heat off

https://www.googlenestcommunity.com/t5/Nest-Thermostats/Intermittent-issue-furnace-won-t-stop-heating/td-p/564755 @zoeuvre My previous post was ignored and locked. Support requests have gone unanswered. It’s been months with no resolution and I still...

Michaelo by • Community Member
  • 501 Views
  • 2 replies
  • 0 kudos
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