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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Google best extra wire
I have a new google nest and Im wanting to hook it up. I noticed there is more wires on my old thermostat then there is needed for the google nest. Are they compatible and if so where do I put the extra wire?
Nest thermostat keeps dying
I have two nest thermostats and one of them dies after being on the base for only a couple of days. It is not a wiring problem since I have swapped the units and the other works perfectly on both bases and was only charged initially 6 months ago. Doe...
Remove Nest Thermostat 3rd Generation from wall to paint
I have a perfectly functioning 3rd generation nest thermostat that i need to remove in order to paint. 1. Do I need to shut down the thermostat or flip the breaker before removing?2. Will the thermostat retain its settings when I plug it back in? Tha...
Heat Link not working - no lights
Hi just overnight my heat link has stopped working and no lights are appearing on it even after completing a reset. My thermostat is giving the error message H71. I have tried all of the troubleshooting online and nothing is working , there is power ...
Heating not working
Over the last couple of weeks the heating has stopped coming on when I turn up the thermostat (both manually and on app). The hot water is fine. I’ve tried turning the heat off and back on via the thermostat and sometimes this works, but often not. T...
power adaptor where no c wire exists
I am looking to connect a power adaptor to my Rinnai Mo90sn
Nest, not giving heat when on heat, however does on emergency heat
Installed the Nest last night and A/C works fine. This morning it got cold overnight so turn it to heat. The blower turned on. However no heat. This morning I put the Next to Emergency Heat and it is now heating.Any Ideas on what is going on here?Nei...
Resolved! Can't set-up new thermostat in the Google Home app:
I just got a new Google Nest Learning Thermostat and, no matter what I try, I hit two bugs when adding the thermostat to my Google Home app.If I scan the QR code on the back of the thermostat from the Google Home app, I get the error "Unable to start...
Nest thermostat no longer sets Eco mode using Alexa
Until recently, it was possible to set the heating mode of a Nest thermostat using Alexa, and change this to Eco or heating:"Alexa, set the THERMOSTATNAME to heat mode""Alexa, set the THERMOSTATNAME to Eco mode"For some reason, while setting to heat ...
Heat link stopped working 3rd gen. no lights, no power to thermostat...
Suddenly my heatlink stopped working. 3rd generation learning thermostat. Bought in nov 2020 in NL.Worked like a charm until 2 weeks ago. Heatlink Symptoms: no lights, 240v AC is checked and present. Checked the heatlink with a powerbank connected: L...
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