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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4659 Views
  • 0 replies
  • 5 kudos

Learning thermostat refuses to cooperate

Brand new trane hvac system 1 month old. Standard 16 seer heat pump with emergency heat strips. Everything seems to be wired correctly on both ends, yellow to y1, red to rh, orange to o/b, green to g, white to w1, brown to w2, blue to common. My syst...

Discodjtc by Community Member
  • 255 Views
  • 4 replies
  • 0 kudos

Is Nest Thermostat compatible with WiFi 6?

I had my Nest Thermostat connected to WiFi, but had to have my router replaced. I was given a WiFi 6 router. My Google Home and Nest Minis connected fine, but the Nest Thermostat won't connect. I select the network and enter the password, but it alwa...

DarkRayne7 by Community Member
  • 1224 Views
  • 8 replies
  • 0 kudos

Setting temperature and humidity when away

Leaving my Florida home for 7 months. I want to set the humidity so that it doesn’t get too humid. How do I do that ? Do I use Eco? Will that control the humidity?

IleneB by Community Member
  • 289 Views
  • 4 replies
  • 0 kudos

Nest thermostat cannot turn on the boiler but the heat link can

My nest thermostat seems to have stopped firing my boiler for heating, either in schedule or manual mode.Having tried a reset on the nest, checking the heat link, running that manually, and turning up the thermostat to a high temperature, nothing see...

Samlolkss by Community Member
  • 1416 Views
  • 32 replies
  • 0 kudos

thermostat says my batteries are weak

I keep getting a message every month or so that says my batteries are very weak. At first I replaced the batteries over and over and the problem would go away. Then I discovered that the batteries the nest was saying were weak tested out as new batte...

Johnbuoy by Community Member
  • 200 Views
  • 4 replies
  • 0 kudos

Continuous Heating

Continuous heating. All display info is normal. Thermostat shows heating is 'off' but the boiler and radiators are active. Quick fix is just power off, no idea what else to try. It has occurred three times in the last couple of months

JohnS13 by Community Member
  • 399 Views
  • 10 replies
  • 0 kudos

Heatlink dead

Hi,We have a 3 generation nest thermostat, etc, system. Our Heatlink has stopped working (seems like the well known problem of power to unit but no lights, etc). We have contacted the Google contractor as requested for a replacement unit but the earl...

Rob25 by Community Member
  • 234 Views
  • 3 replies
  • 0 kudos
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