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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 7085 Views
  • 0 replies
  • 6 kudos

Nest temp sensor not working or connecting

I had a working sensor in my house until about 8 months ago. I have tried to replace the battery a few times, but he sensor still said it would not connect. The sensor was removed from the account and I am trying to reconnect it. I have yet to get a ...

cook129 by Community Member
  • 3679 Views
  • 28 replies
  • 2 kudos

C-wire heating but not cooling

I installed the nest before winter and had no issues with the connectivity which included C-wire. When I attempted to turn cooling on I kept getting a power disconnect/ wifi disconnected status. A/C would restart wait 2 mins and do the same thing. I ...

Tman518 by Community Member
  • 422 Views
  • 5 replies
  • 1 kudos

AC wiring does not work

Hello. I am desperate for help here and have scoured the internet for answers. I have a 3rd gen Nest learning thermostat. The system is baseboard hot water for heat, and a separate ducted AC. The wires connected to the old thermostat were R and W for...

VTRick81 by Community Member
  • 424 Views
  • 5 replies
  • 0 kudos

A/c mode not available

Hi, we're trying to turn on the a/c but the cooling mode is not available on the app or on the thermostat itself, only heat is available to select. Any help would be appreciated.

ShanG by Community Member
  • 382 Views
  • 4 replies
  • 0 kudos

Web won't properly access NEST thermostat via browser

Thermostat will not appear on Nest Home web page. It is a hassle to only access via app. It used to appear on web page but now it does not except for the away functions which are accessible in the account settings. FIX THE BUGSDeleted thermostat and ...

Nest123 by Community Member
  • 312 Views
  • 3 replies
  • 0 kudos

Anticipating problems with Nest Migration to Google Account

I have read the notices and the steps for migration seem simple ... but:1) I see multiple messages on the forums indicating problems various users are having with migration. It seems that there are too many unanswered questions.2) We have spent a fai...

VTallman by Community Member
  • 316 Views
  • 4 replies
  • 0 kudos

Nest Power Connector to Taco ZVC403?

I have the nest power connector to fix the C-wire issue but I am unsure how to actually install it on my Taco 403. I have watched about 100 youtube videos at this point and most of them are not helpful.

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Lost2 by Community Member
  • 311 Views
  • 3 replies
  • 0 kudos

A/C Delayed Countdown Repeats

My A/C keeps saying it's delayed 5 minutes, counts down, then resets the 5 minute delay without ever starting the A/C. It's been like this for 2 days. I have the 1st Gen and it is wired red rh, w1 heat, y1 cool, G-Fan, C-24v common. Please help, it's...

smooney by Community Member
  • 793 Views
  • 4 replies
  • 0 kudos

Nest thermostat e

Purchased one of these.. unpacked it, connected it to my app via qr code but when I went to plug the base unit in to the wall with the nest plug it does not power up.Does anyone have any suggestions on how to get round this please?

Paul25 by Community Member
  • 376 Views
  • 4 replies
  • 0 kudos
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