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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4361 Views
  • 0 replies
  • 5 kudos

Resolved! Help with 6 wires installation

I have a nest 3rd generation thermostat and my house has six wires. Yellow in Y1, Green in G, Orange in OB, White in W, Blue in C, and Red in RH. What am I doing wrong I keep getting either no cool setting or wiring or power issue. Please help. Thank...

Help with Wiring

I am trying to install my new nest thermostat. I am a little confused about the wiring. The old system has-The red wire in the RC port- Yellow wire is in the W port- There was a jumper between the W and the Y.-The white wire is in the O port- The gre...

AmyRN by Community Member
  • 384 Views
  • 7 replies
  • 0 kudos

Nest app says precooling when it is not

When my system is cooling, the nest app (and home app) says precooling. The thermostat doesn't say precooling and on the nest hub says cooling. I know it is not actually precooling as it always says precooling in the apps, even when I adjust the ther...

Wurdmann by Community Member
  • 3288 Views
  • 3 replies
  • 0 kudos

Nest learning thermostat uncooperative

I had this thermostat installed in my home to help with energy cost. Still trying to figure out how it does that. However, today I went to my phone to raise the airconditing temperature and the app asked me for an entry key. What the heck? I didn't s...

Dubdub by Community Member
  • 236 Views
  • 4 replies
  • 0 kudos

Current temp not on home screen

Once I open the app I would expect to see the current temperature not the target temp. Instead I have to tap on home to see current. Is there anyway of altering this?

-Netty1- by Community Member
  • 272 Views
  • 4 replies
  • 0 kudos

Resolved! 2 wire honeywell to Nest thermostat

Hi I have an Honeywell thermostat I want to replace with a Nest. Is this compatible. Picture below. If so what are the best wire points. Please 

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Popster by Community Member
  • 1522 Views
  • 11 replies
  • 0 kudos

My Nest Thermostat is Stuck!

After a power outage my Nest Thermostate is stuck in “Disconnecting from Wi-Fi” mode. I’ve tried everything And I am unable to fix this- Does anyone know how to fix this?

BethK by Community Member
  • 304 Views
  • 4 replies
  • 0 kudos

2nd thermostat

Upstairs thermostat is set to cooling but hot air is blowing out from the vents. Please help!

JamelW by Community Member
  • 286 Views
  • 4 replies
  • 0 kudos
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