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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4530 Views
  • 0 replies
  • 5 kudos

Why isn’t my nest compatible?

 See the attachéd pictures of my wiring. The Google Home app is telling me my system is not compatible. It’s a very basic single AC/ Heat system. Any help is appreciated.

6A594914-CC48-4612-968E-8FD9274B7F4C.jpeg
TPAnger by Community Member
  • 250 Views
  • 4 replies
  • 0 kudos

Common wire solutions

I have a Goodman with ac and gas heat. after several years of working fine the battery is starting to fail and after reading multiple threads I connected the blue wire to C at the air handler and thermostat but get a reading at the thermostat that sh...

Tbone29650 by Community Member
  • 852 Views
  • 19 replies
  • 0 kudos

Boiler exhaust fan always runs

Here's what's happening: when everything is hooked up, the moment we connect that C wire, the boiler turns on, the exhaust fan starts up, runs for a minute, turns off, and then one second later turns on again, and continues to repeat this cycle indef...

OpenTherm hot water control with ActoSTOR

We've just switched to a Combi that has Vaillant ActoSTOR tanks on the back. I was wondering what the lower value on the attached screenshot actually refers to (the 42c?) ?

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Resolved! Delete Auto Schedule from Nest Thermostat (not via app)

We have a new central heat pump system with a new Nest Learning Thermostat. We want to disable the Auto Schedule feature directly from the thermostat (not from an app). We want to change the temperature ourselves manually from the thermostat, based o...

rcn by Community Member
  • 1607 Views
  • 7 replies
  • 0 kudos

Nest thermostat - continue setup

Nest thermostat has message “continue setup in Google home app”. Removed batteries and reinstalled, no help. Will not connect to my Google home app.

ChadWarb by Community Member
  • 247 Views
  • 4 replies
  • 0 kudos

adding 24Volt power to nest thermostat

I have installed a new nest instead of an old thermostat that has no power... (it's controlling baseboard heating).(I have 2 other Nest working in my house controlling the HVAC). the wires that I have are R and W....So I connected them to the nest......

robertito by Community Member
  • 1327 Views
  • 23 replies
  • 0 kudos

Google Nest Learing Thermostat does not work

This product does not work 28 days,I don't know what happened.at 28 days ago, it can not connect my internet,i restarted,and then nothing show ,only google logo.please help,help,helpmy daughter bought this gift about last Oct.HELP,HELP,HELP,PLEASETHA...

Nest Thermostat, compatibility with r-rc jumper

HelloI have an AC unit, it is only AC no heating. I have 2 identical units, on the first and second level. On the bottom level I have a Nest Learning thermostat with no issues, but on the second level I decided to buy a Nest thermostat since its chea...

Thermostat honeywell.jpg
jefv19 by Community Member
  • 426 Views
  • 9 replies
  • 0 kudos

Defrost not kicking on heat strips

Hi All, I’ve got a heat pump outside and an air handler in the garage with heat strips. For the past year, I’ve been running it as a dual system with the heat pump turning off at 40F and the heat strips taking over. It wasn’t efficient, but it worked...

GL4 by Community Member
  • 1517 Views
  • 20 replies
  • 0 kudos
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