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Nest Thermostats

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Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 17305 Views
  • 0 replies
  • 6 kudos

Resolved! Thermostat presets doesn't work.

Hello there!Here's the issue I've encountered an issue with my Google Nest thermostat. In the "thermostat presets" menu, there are three settings: "comfort," "eco," and "sleep," each programmed to operate at specific times of the day. However, they'v...

Sergei555 by • Community Member
  • 1234 Views
  • 3 replies
  • 1 kudos

No power error

It keeps saying no power, I have all the wires correct but it shows none of them are. I hooked back up my old thermostat and it works fine. I have 6 wires and on my old thermostat it has C, R, Y, O/B, G, and the white one is on an E with a little jum...

luulu1999 by • Community Member
  • 351 Views
  • 1 replies
  • 0 kudos

Resolved! Help with thermostat wiring

Hi there. I have the 6 prong thermostat, but my previous thermostat was using 7 wires, and there is an 8th tucked in that the old thermostat didn’t use. I’m confused about the wiring and would appreciate some support. The old one is a trane. how it w...

Sporran by • Community Member
  • 551 Views
  • 1 replies
  • 0 kudos

Heat not working

When calling for heat the air turns on but doesn't start the gas heaters. The emergency heat works as I tested it. I am thinking a wiring issue as I recently changed from a really old termostat.

RZ6 by • Community Member
  • 350 Views
  • 1 replies
  • 0 kudos

No Fan Setting on my Nest

I am trying to set my fan on my nest thermostat to run 24/7. I read the instructions on this site, they all say to go to settings, then fan, then select always run. However, when I go to settings there is no fan sub menu.Thanks in advance!

drkholmes by • Community Member
  • 471 Views
  • 1 replies
  • 0 kudos

Setting up Nest Thermostat

I"m trying to set up a Nest Thermostat and where it asks for the last 4 digits of athe serial number, there is no space to put the number and I can't get past that screen.

Pat81 by • Community Member
  • 1737 Views
  • 14 replies
  • 0 kudos

NEST Thermostat showing wrong tempature

My heat pump was recently serviced by a technician for activating heat in the aux. Heat mode. Nothing could be found and everything seemed to be working after the service call. Now my NEST Thermostat is showing an inside temperature of 80 degrees and...

need one thermostat to control multiple zones

Hi my house has radiant heat and forced air heat. Each of these in 2 zones. One zone is on the first floor and the other one on the second floor. 1. Is it possible to control radiant heat with a NEST?2. Is it possible to control radiant and forced ai...

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