cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Help Center

Forum Posts

Start a conversation

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21862 Views
  • 0 replies
  • 6 kudos

Nest thermostat with EM Heat Only

Hi,My HVAC system has a AC condensor & electric furnance. Unfortunately, it doesn't have a Heat Pump. Currently I'm using EM heat to warm the house. I tried to install Nest Learning thermostat. Althought I matched the wires with the old thermostat I ...

error code e102.

I had my unit turned off, but turned on the heat this morning and got an error code after 10 min, does this mean I need a new thermostat? Or there is an actual issue with my system? Everything was working perfection prior to this. My nest is about 8 ...

Dianefam by • Community Member
  • 332 Views
  • 1 replies
  • 0 kudos

Nest 3rd GEN Thermostat setup issues WITH VIDEO- HELP PLEASE

Here's the video of what I am seeing: https://www.youtube.com/watch?v=MVrm6UNdHSAISSUE:3rd Gen Nest Thermostat (hard wired) worked fine for 6 months then stopped. Spoke to customer support. New head unit sent. Would not connect to network or even see...

Thermostat doesn’t follow the schedule set

Hi all, i have set the schedule in the app however I have noticed that the thermostat is not following the schedule I have reset the schedule from thermostat - this works a 1 day for exampleI have the schedule that at 1pm this is set to 19• and the t...

dibavel by • Community Member
  • 321 Views
  • 1 replies
  • 0 kudos

Nest Learning Thermostat 2 wires heating sporadically

I just installed 5 3rd generation Nest Learning thermostats. I have in-floor radiant heating. (Red and White wires only). Easy installation, but the heat is not working properly. One zone, which still has an older thermostat, is not working at all. T...

BC652 by • Community Member
  • 360 Views
  • 1 replies
  • 0 kudos

Don't Want Auto Schedule

I have a Nest installed at a remote holiday let. I absolutely don't want any sort of Auto Schedule as 1) I don't want it learning erratic behaviour from guests.2) I don't want it averaging between the Eco setting when the property is empty and the wa...

Deactivating Eco mode

When the eco mode setting isn’t detecting movement in the middle of the night it turns off my heater and I wake up to a freezing cold house. I don’t know how to rectify this problem. Anybody have a solution?

Damonmom by • Community Member
  • 699 Views
  • 3 replies
  • 0 kudos

My thermostat is turned low (or off) but the heat won’t shut off

So my learning nest thermostat is set low (or to heating off) but my boiler ignores it and keeps on heating everything. The only way to stop it is to turn the boiler off at the mains. This is the second Nest I’ve had behave this way. The first one wa...

Ant6 by • Community Member
  • 1002 Views
  • 5 replies
  • 0 kudos
to vote
Labels