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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 5042 Views
  • 0 replies
  • 5 kudos

Heating a church building

We have installed a Nest thermostat, etc... in our medium-sized church building. It all seems to work successfully.A question: Is there any suggestion(s) as to how far in advance we should set the heating on depending on the outside temperature? In o...

HolyPeter by • Community Member
  • 279 Views
  • 3 replies
  • 0 kudos

History not showing hours

I have 2 operating in different houses. One shows the usage history and the other does not-I have to click on the day to get a picture of the usage but not the actually daily hours. Why the difference and how do I get the history to show the fail hou...

Peejaybar by • Community Member
  • 673 Views
  • 5 replies
  • 0 kudos

Heating time

If my thermostat is on 70 and I turn it to 73 why does it say that it will take an hour and a half to reach only 3 degrees

Damillers by • Community Member
  • 498 Views
  • 5 replies
  • 0 kudos

Outside Temperature Sensor

looking for a thermostat that will look at the outside temperature and lockout the AC if temperature is below a certain temperature

Goalieman by • Community Member
  • 157 Views
  • 1 replies
  • 0 kudos

Nest App on iPhone

I have been locked out of the NEST app on my iPhone. When I do a "reset password", no reset email is received. The only help I can find is that it is suggested I'm using the wrong email or password. Both obviously not true as I can sign in to Google ...

Nest 3rd Generation E-73 error

Hope this is read by someone who can help me out of a jam.4 year old Carrier system, Nest 3rd Gen thermostat. The AC side is perfect, zero issue. My problem is the heater.I set the heater to come on and it operates fine, for about 10-12 minutes and t...

Phoinix by • Community Member
  • 231 Views
  • 3 replies
  • 0 kudos

Thermostat wifi connection

I have problem with my wifi on the Google thermostat. I have the Rogers Ignite and I connect the thermostat jus work for 2 days, after 2 days the app show offline. I reset the modem and start work, but jus for 2 more days. I already spoken with suppo...

Replacing Honeywell R/G/Y/W thermostat with Nest

I'm replacing a Honeywell RTH7600 thermostat with a Nest Learning thermostat. The Honeywell only uses 4 wires, Red, Green, Yellow, White. The Nest requires either Rc or Rh. I'm not sure which one the Red wire on my Honeywell corresponds to. My only c...

idickers by • Community Member
  • 2540 Views
  • 10 replies
  • 0 kudos

Nest Thermostat learning pro

My nest pro thermostat disconnected and now showing W5 error, called google who were very helpful however been 6 days now and still awaiting a pro consultant to authorise a replacement as mine was deemed faulty, fed up of constantly been told they ar...

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