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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21865 Views
  • 0 replies
  • 6 kudos

Connecting replacement display to existing Heatlink

Hi,I had trouble with my Nest Learning Thermostat 3rd Gen as it stopped connecting to my internet. On chatting to google customer service they've sent me a replacement device and said I only need to replace the display but I am not sure how to do thi...

aartik by Community Member
  • 671 Views
  • 4 replies
  • 0 kudos

Nest App shows Offline during heat pump defrost

Have a Bosch heat bump and matching gas furnace. Y1, OB connected for heat pump W1 for furnace (alt heat).G (fan), C (24V), Rc (power) Everything works well, except when the heat pump goes into defrost mode, the nest app will think the system is offl...

ECODE by Community Member
  • 401 Views
  • 1 replies
  • 0 kudos

Thermostat exits eco mode on its own

We have several model 3.4 units. We manually put them in eco mode when we are leaving for extended periods of time (days to weeks at a time). We have both learning and home/away assist disabled. For some reasons, for no apparent reason the thermostat...

Can I use temp sensor for my nest in a single zone?

Our bedroom is freezing compared to our living room where the nest thermostat is. Our house is one floor, one zone. If I use the temp sensor in the bedroom, will that work with a single zone? How does it work with the other rooms, will they be extra ...

Rbjorkman by Community Member
  • 1151 Views
  • 2 replies
  • 1 kudos

Resolved! Auxiliary heat low temperature setting

I have a Carrier 38MURAQ30AB3 high heat pump, the specs say it works to -22°F (just installed last week).The Nest auxiliary low temperature is set to 0°F, any suggestions to operate at lower temperatures?

Nest Thermostat Sensor

This is annual inquiry:why can’t Google develop the software to schedule the thermostat sensor(s) in blocks that vary from their predetermined inflexible time frames. The current time blocks make the sensors almost unusable. I have been waiting for t...

Wmagtv by Community Member
  • 469 Views
  • 2 replies
  • 0 kudos

Nest app not working when on data, not wifi (on iPhone 13)

The subject line says it: My Nest app works when at home on Wi-Fi, but has stopped working when I’m using data. I haven’t tried if it works when on other Wi-Fi’s, when I’m not home. In any event, it definitely used to work in the relatively recent pa...

LeoGiava by Community Member
  • 967 Views
  • 5 replies
  • 1 kudos

2nd and 1st gen nest learning t-stat and 2 wire boiler

My house has 4 zones and they are all 2 wire with an oil boiler baseboard heat only system. I recently installed a 3rd gen learning thermostat on one zone with no issues. I have a couple 2nd and first gen learning thermostats and before I try I was w...

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