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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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  • 8 kudos

Nest connection issue

I have setup the Nest thermostat it is working manually however I’m unable to control the temperature via the Google home app, Nest appears in the Google home when I open the app but they don’t seem to be syncing - any help much appreciated- thank yo...

EG9 by Community Member
  • 359 Views
  • 1 replies
  • 0 kudos

Nest Gen E calls for heat when it shouldn’t be

We have two google nest heating control circuits at home, a Gen 3 for the radiators and a Gen E for the underfloor heating. The Gen 3 works fine but the Gen E frequently gets stuck on full blast heating (thermostat confirms 25 degrees) even when the ...

Watson by Community Member
  • 480 Views
  • 2 replies
  • 1 kudos

Any way to get a refund?

Thermostat started out working great for about 8 months. Then, the fan would not work. Then the heat will not work even though the app shows the spinning fan on the app. The thermostat also displays that the system is heating, yet my two year old fur...

AC compressor turns on instead furnace

I just installed a basic nest thermostat and my AC is kicking on rather than my gas heat.I have wires B (I think it’s the common), G, Y, W, R. I also had a jumper wire hooked from R to RC but obviously did not install that to my nest. I have factory ...

Mellissa by Community Member
  • 397 Views
  • 1 replies
  • 0 kudos

Heat mode no longer selectable

For years our two nest units worked flawlessly. Now, one no longer displays heat mode....only cool. No wires have changed, nor has any attached hardware. Any ideas or suggestions?

Nest thermastat not compatible

I have a W/G/Y/rh-rc wires but the message says my thermastat is not compatible with the Google nest thermastat I'm trying to install. I read that my jumper cable Rh-rc indicates I have a dual transformer. Is my thermastat compatible with another mod...

Rappgirl4 by Community Member
  • 769 Views
  • 3 replies
  • 0 kudos

Nest Thermostat heats for 59 seconds

Thermostat has been installed and working properly for a couple of months. Replaced the batteries today and it worked fine for a few hours. Now it will only heat for 59 seconds, goes back to “starting soon” for 2:30, and repeats the cycle over and ov...

Jasonmack5 by Community Member
  • 1350 Views
  • 4 replies
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E195 after 3 years since installation

Received an error code on the nest e for power. It's been working fine for 3 years. We have the heating, cooling, fan and R // power wire hooked up. I do not want to do the fan wire (g) to common wire (c) trick if I don't have to. Again it was workin...

Nest thermostat compatibility

I’m trying to find a nest thermostat that will be compatible with my wiring. I have a picture but can’t upload it for some reason. Can someone help me with this? I have R, W1, W2, Y, G, O, B wires.

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