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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3111 Views
  • 0 replies
  • 5 kudos

Short cycling 3 years after Nest install

Hoping someone can help me here. I'm out of ideas. I’ve had a Nest 3rd gen thermostat for 3 years. Starting this cold season, I noticed that whenever the thermostat would call for heat, quite often the furnace would kick on like normal, run for about...

Moved into home with Nest thermostat

I moved into home with Nest thermostat and can't get pin. Everything I've found says go to settings, but settings has an exclamation point inside the wheel thingy and it takes me back to the previous display.

Lori4 by Community Member
  • 962 Views
  • 27 replies
  • 0 kudos

H71 Error - no Heat Link power - no heating

Hi Team!!Need your urgent assistance please.Im getting error H71 on the thermostat and it is due to the Heat Link no longer being active - there's power and the boiler is on/providing hot water but the Heat Link has no light on.I've run through troub...

GodsC147 by Community Member
  • 192 Views
  • 3 replies
  • 0 kudos

H71 Error code- Heat Link

I cannot get my thermostat to link to the heat link. It has been running fine for months but all of a sudden tonight it’s not working. Have tried many of the suggestions here and used the interactive troubleshooter. I now have a slowly flashing blue ...

GillR1 by Community Member
  • 175 Views
  • 3 replies
  • 0 kudos

Sporadic N260 error

Hi - I have two Nest Thermostats installed, each with a Nest Power Adapter connected to a zone valve. The system controls the heat and works fine except for this one issue. My problem is that one thermostat, sporadically, receives the N260 error once...

DouglasL by Community Member
  • 254 Views
  • 5 replies
  • 0 kudos

Entering Code

Setting up new NestLearning Thermostats- when I get to the code there is a dash - the keyboard only does letters and numbers, how do I enter the code without a dash available?

Barb8 by Community Member
  • 428 Views
  • 5 replies
  • 1 kudos