cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4507 Views
  • 0 replies
  • 5 kudos

Internet usage

Does anyone know how much data a nest thermostat uses? The only home internet I have is a Verizon hotspot so I am limited on data.

Arhbld by Community Member
  • 284 Views
  • 5 replies
  • 0 kudos

How do you limit access to added family members in Google Home?

I would like to add a family member to my nest thermostat. Added the member gives them access to everything I control by myself now. You used to be able to add a family member to the Nest thermostat and limit what they could not only control, but any...

Orly by Community Member
  • 413 Views
  • 4 replies
  • 2 kudos

Rush Hour Rewards & SDG&E TOU-5 Plan

Our provider is SDG&E. Is there anything extra to know about how the Rush Hour Rewards plan works when we are on a TOU (Time of Use) plan? We have solar panels (no power wall). Does Rush Hour Rewards change anything for the solar credits we regularly...

Custom Schedules

Can you have more than one customer schedule for the nest thermastat,

gelbs by Community Member
  • 221 Views
  • 4 replies
  • 0 kudos

New issues Nest Thermostat

I have lived at this house for 2 years and never had an issue with my thermostat until today i realized it had lost power for the last few days.This is the wiring setup did i do something wrong when i installed it?  

Screenshot_20230121-090456_Nest.jpg Screenshot_20230121-084445_Gallery.jpg

Home Report not received for 2 months

Received my emails each since June through November. Since then nothingYes, in my nest app under Notifications, Nest Home Report is enabledWhat is wrong?

David1953 by Community Member
  • 283 Views
  • 3 replies
  • 0 kudos

Nest E won't connect to WiFi on initial setup

I'm trying to add my Nest E thermostat to the Nest app. This is the first time using it, it's not connected to an app before. It gets to the WiFi stage then won't finish connecting. It gets to connect, then test, but fails at the "setting up Nest net...

Outdoor thermometer

I’ve tried to find an outdoor thermometer so that I can see how the weather is outside in the Google Home app. I can’t find anything anywhere, it seems like something more people would search for so I’m wondering if anyone else knows where to find an...

Aux heat issues

We have 2 nest thermostats. The same setup but one is show the W as aux heat and the other is showing W empty. Help. We also just had our heat strips replaced before we installed the thermostats. Repair had to come back as heat strips were getting po...

JenJump by Community Member
  • 459 Views
  • 7 replies
  • 0 kudos
Polls
Do you use automations or Routines in your smart home?
to vote