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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 5091 Views
  • 0 replies
  • 5 kudos

Schedule heating for more than one week

We are using Nest thermostats to set the heating in a community hall, where there are different activities scheduled on a monthly calendar; some groups meet weekly but others only monthly. Is there a way to schedule a Nest thermostat for a calendar m...

Johnbrown by Community Member
  • 454 Views
  • 2 replies
  • 0 kudos

complaint urgent

How do I escalate an issue that I am having with nest customer services? I have called up several times to chase but so far no progress. I currently have no heating or control of my hot water. I was advised by the customer services team to get a Nest...

Options for damaged cable on Nest Thermostat E

Annoyingly my puppy has managed to chew through the power cable on our Nest Thermostat E (stand) unit. As the unit is hard wired I am guess I will need to buy a new unit and sync that to the heat link. Are there any other alternatives?

RE_UK by Community Member
  • 117 Views
  • 0 replies
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Nest Learning Thermostat Won’t connect to Wifi

Hi there hoping for done help please. I’ve recently changed to BT fibre connection and my best has stopped working. I’m not sure if it’s just a coincidence though.All other devices in the house are fine. My thermostat just says not connected, will no...

SimonB2 by Community Member
  • 603 Views
  • 9 replies
  • 0 kudos

Nest learning thermostat

Hi we have just had a new boiler with a nest learning stat my wife's phone has connected and been setup ok. However my phone , Samsung s21plus I cannot connect to it. Any idea why please

Connecting Nest thermostat to my phone app

My phone is no longer connected to the thermostat.I reinstalled the app and tried to add the device. It tells me to add the entry code but when I try to find this on the thermostat it says the thermostat is already connected, and won't give me an ent...

AdamGN by Community Member
  • 358 Views
  • 7 replies
  • 0 kudos

Nest 3 Learning Thermostat

Hi All, I purchased a nest 3 learning thermostat, but I’m not sure how to hook it up because my current thermostat has the black wire and the white wire both in Aux/E. Can’t get the heat to blow warm/hot air. I have a heat pump. Thanks!    

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Krysia92 by Community Member
  • 381 Views
  • 6 replies
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Resolved! Pivot Energy community solar offer

got an email offer of some sort for IL&CO minus a list of zip codes from Google & Pivot Energy. Tried to read into it but was soon reading pages of legalese with no clear terms. offered $1 20 for first 2000, $60/yr guaranteed otherwise. The first 200...

m3t0034 by Community Member
  • 617 Views
  • 6 replies
  • 0 kudos

No history. Since Saturday my app is saying no usage

Since Saturday my app is saying no usage but there obviously was as when I click on it it shows the usage but from there I can't work out how many hours it was on. I want to keep track of the hours of usage, this is not what I expect of an expensive ...

Jackiefas by Community Member
  • 202 Views
  • 3 replies
  • 0 kudos
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