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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4621 Views
  • 0 replies
  • 5 kudos

Unable to acess pin number

okay, I am extremely frustrated. We have been trying for weeks to get the pin number to unlock our E nest Thermostat, however, we have had no luck. We even call customer service 3 weeks ago, and got hung up on. We are about to return this product bec...

Cannot reach anyone at Google Nest to help

We are having a horrible time reaching anyone at Google Nest. We are calling the 1800 number and they say that the line is disconnected! So frustrating. We are exchanging by email with someone but that is going in circles. Our thermostat stopped work...

Ibastien by Community Member
  • 208 Views
  • 4 replies
  • 0 kudos

Fan Blowing/Customer Care

I previously posted an issue after install of a Nest Learning Thermostat (3rd Gen) where even though in Heat mode only, my fan was blowing at random intervals. My HVAC system is separated (heat is radiators not forced air) and the fan is part of the ...

uspokelly by Community Member
  • 865 Views
  • 17 replies
  • 0 kudos

Using Alexa to turn Hot Water on and Off

Please may I ask, what do I say to Alexa, to get my Nest to turn on and off Hot Water? I was told Nest was controllable from Alexa, that's why I installed it. I am beginning to think it isn't for Hot Water.Regards,Julian

JulesNest by Community Member
  • 600 Views
  • 8 replies
  • 0 kudos

Internet usage

Does anyone know how much data a nest thermostat uses? The only home internet I have is a Verizon hotspot so I am limited on data.

Arhbld by Community Member
  • 299 Views
  • 5 replies
  • 0 kudos

How do you limit access to added family members in Google Home?

I would like to add a family member to my nest thermostat. Added the member gives them access to everything I control by myself now. You used to be able to add a family member to the Nest thermostat and limit what they could not only control, but any...

Orly by Community Member
  • 416 Views
  • 4 replies
  • 2 kudos

Rush Hour Rewards & SDG&E TOU-5 Plan

Our provider is SDG&E. Is there anything extra to know about how the Rush Hour Rewards plan works when we are on a TOU (Time of Use) plan? We have solar panels (no power wall). Does Rush Hour Rewards change anything for the solar credits we regularly...

Custom Schedules

Can you have more than one customer schedule for the nest thermastat,

gelbs by Community Member
  • 222 Views
  • 4 replies
  • 0 kudos

New issues Nest Thermostat

I have lived at this house for 2 years and never had an issue with my thermostat until today i realized it had lost power for the last few days.This is the wiring setup did i do something wrong when i installed it?  

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