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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 24473 Views
  • 0 replies
  • 8 kudos

Nest and HZ432 dual fuel

Good morning. I am configuring my HZ432 zonning controller to operate HVAC system using 2 zones controled by Nest learning thermostats. Currently I have NESt thermostats configured to run dual fuel system (2 stage heat pump and 1 stage gas furnace). ...

peralex1 by Community Member
  • 491 Views
  • 1 replies
  • 0 kudos

Unable to connect to Wifi and reset did NOT work

I have a home with 10 nest thermostats (Model 3.7). Some of them will connect to the wifi and some will not. I have tried to reset the few that do not and still same issues. I have learned from my neighbours that tthey also had defective ones which r...

TLALEX by Community Member
  • 1212 Views
  • 3 replies
  • 1 kudos

Nest and Outdoor Boiler

I have an all electric home, our primary heating and cooling is a heatpump with furnace heat straps. We just completed installation of an outdoor wood burner. The hot water is constantly circulating to a water-to-air heat exchanger in the plenum. I r...

Ff309 by Community Member
  • 497 Views
  • 1 replies
  • 0 kudos

Heatlink and Nest thermostat lost connection and won't repair

Hi,Had my Nest and Heatlink installed for 5 years with no problem but last night the thermostat reported H71 and could not control the heatlink.Tried restarting both, tried moving the thermostat right next to the heatlink and tried a full factory res...

Ruaraidh by Community Member
  • 662 Views
  • 2 replies
  • 1 kudos

Resolved! Nest Learning Thermostat

I have Alexa in my home. I ordered 2 Nest Thermostats thru Amazon. The first one to arrive doesn’t say anything about compatibility on the outside of the box. The second one arrived today and says “works with the Google Assistant” on the outside of t...

Bratcat49 by Community Member
  • 558 Views
  • 1 replies
  • 0 kudos

Nest thermostat compatibility

Hi I am having issues with figuring out how to upload a photo to determine compatibility? I have an account and it is set up. There is no confirmation email but I am logged into the account. It just keeps saying I do not have permission to upload ima...

slb5208 by Community Member
  • 494 Views
  • 1 replies
  • 0 kudos

Nest Thermostat, Cool and Heat settings both turn Heat on

So this is the 3rd Thermostat I'm installing in my house (other two floors working perfectly). This one is going in the basement and has an extra wire and can't seem to figure out how to connect everything. I thought I did it correctly but when I tur...

skrrll88 by Community Member
  • 420 Views
  • 1 replies
  • 0 kudos

Resolved! Forgotten Pin and No Wifi

My dad has a Nest and he’s forgotten the pin and also has no wifi to the Nest. How can we factory reset it? Please help, this happened back in April and he’s only just wanting to fix it.

CourteneyS by Community Member
  • 1231 Views
  • 6 replies
  • 0 kudos

Google Nest Won't Turn off Heat

I installed a Google Nest in August and it worked great through the remainder of summer. As the weather cooled, we turned it off. This morning was frosty so I turned it on and moved it to heat. The heater came on but it would not shut off when the ap...

AZRenee by Community Member
  • 549 Views
  • 1 replies
  • 0 kudos
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