Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
How to connect power connector to Carlin 90524a
I recently purchased a nest thermostat that I want to use for heat only. My current thermostat only has two wires and is low voltage. I measured it at about 18 volts. I connected the nest thermostat and it was working fine in terms of operating the h...
Aux wiring question
Hi community.based on my old thermostat wiring, I am unsure how this W/aux1 would be configured on the nest learning. Feedback welcome
Nest Thermostat
Shows o my iPhone is offline but is connected
App always shows red (heating) even thought it’s not on
Good day, the Nest app and the Google home show my thermostat heating (red) all the time, even if the temperature does not require it. Nor is the heat on. But when I manually turn the heat on the furnace activates it works normally. I’ve have the uni...
Hot and cold air at the same time
It is blowing hot and cold air at the same time
Boiler not firing up
Hi,A week ago me and my husband realised that our combi-boiler was not firing up when the house temperature was dropping bellow the set temperature value on the thermostat.Initially we thought it could be a Thermostat->Heat Link connection issue but ...
New user who can not work with Nest thermostat
Hi, I've recently moved into a new house with a Nest thermostat that was already set up. I'm looking to understand how to operate it. I've installed both the Nest and Home Apps and followed the instructions in both apps to connect to the thermostat. ...
Heating when it should be cooling, not a heatpump
Heating when it should be cooling, not a heat pump and no option for heat pump in the system anyway. The only options I have is Forced Air, in-floor radiant, radiators, electric strip.
Nest thermostat 2021 ghost white not compatible with my thermostat
Good evening all, i bought one of the cool nest thermostats. I was so excited until I tried installing only for the app to tell me it wasn’t compatible. My wiring to my original thermostat are as follows:W,RH,RC,G and Y. Those are the only ones with ...
Next thermostat
Not connection to apps
