Nest Thermostats

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

Phone available either in Google Home, or Nest app - not both?

I put in a Nest Learning Thermostat around a month ago. I already had Google Home setup for our wifi, speakers etc and added Nest to this when we got the thermostat.Since then I replaced my phone - I had a Pixel 4a and now have a 6a. Subsequently I s...

Heatlink not connecting to the boiler - no error messages

Our WiFi is working the nest thermostat is connected to the heatlink but it's not connecting to our boiler. Our plumber has asked us to contact Nest but there's no one to ring!!!! Help please.

Minimum Temperature

I can't change the minimum temperature to anything less than 9 degrees. Meaning the heating coming on in the middle of the night. I've been on the App and have been able to amend the Eco Temperature to 5 degrees but that hasn't let me now reduce the ...

My heat link has died

Hi,Our nest thermostat was working perfectly yesterday and has done for 3+ years and this morning the heat link is completely dead. No power at all. We have checked the fuse, and switched off and on the mains and there is still nothing. When I plug i...

Only 2 wires on my current thermostat

My current thermostat to the Mitsubishi mini split(heats and cools) has two wires A & B, red and white; how do I wire it up to my Nest?

No wifi and unable to unlock

Nest not connected to internet and I am unable to unlock it with any of the pins I’ve used. Is there a way to reset it so I can unlock it?

frozen on start-up

updated our wifi and now our nest is stuck on the start up screen. It won't connect via bluetooth. I've already removed the batteries to reset it and it still shows the start up screen once I place the batteries back in. I held the side of the thermo...

Eco does not go lower than 60F

While away for months I can’t set eco mode lower than 60F. Since I am away in winter 50 F would be sufficient but system won’t let me do it.

Code for thermostat to reinstall

I was having an issue saying Offline on my iphone. After 3 hours and trying everything decided to uninstall app. Now can't install app because can't find box with code.Hope someone can help.Elissa

Why cant cool to dry be implemented as a software update for 1st generation?

Our AC system has a dehumidification mode - the fan runs slower to it pulls more water out of the air as the AC runs.The Nest 1st gen thermostat measures the humidity. So it has the humidity value, and it also has a * connection to connect to the wir...

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Need help with setup? Troubleshoot common Nest Thermostat problems

Phone available either in Google Home, or Nest app - not both?

Heatlink not connecting to the boiler - no error messages

Minimum Temperature

My heat link has died

Only 2 wires on my current thermostat

No wifi and unable to unlock

frozen on start-up

Eco does not go lower than 60F

Code for thermostat to reinstall

Why cant cool to dry be implemented as a software update for 1st generation?

Feature Request - Fan only mode

Nest account

Nest 3rd gen Learning Thermostat fails to connect ...

Nest not learning

Nest making changes without my permission

Next wont let me sign in using my ID and Password....

Y/Y2 terminal on old thermostat.

SETTING COUNTRY

Is it compatible

Need help trying to see if my old thermostat is co...