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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4518 Views
  • 0 replies
  • 5 kudos

Google Nest Install

I have a Goodman air handler and heat pump and I’m having some trouble with wiring my new nest thermostat. I have a jumper from RC to R, a Y, G, C, O/B, and a white and black going into W2.  how do I wire this for the nest thermostat. What do I do ab...

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Home Away setting

Hi my nest keeps turning the thermostat to away when I’m at home. It’s thoroughly annoying at this point. I have it turned off but it’s still happening. Any suggestions?

Lsendik by Community Member
  • 259 Views
  • 4 replies
  • 0 kudos

Resolved! Unable to connect Nest Gen 3 Thermostat to Google Home App

I am unable to connect Nest thermostat gen 3 to google Home app. It is connected to Nest App. Tried connecting from Google Home App ->Set up a Device -> Works with Google->Nest-> at this stage I do not see connecting with Google account and I do not ...

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Amish by Community Member
  • 379 Views
  • 3 replies
  • 0 kudos

Set to gas or electric?

Hi All,I've got a zoned home, with AC and heat. It is controlled by 1 fancy Nest thermostat (displays outdoor temp) and 2 budget Nest thermostats.It has always run fine. But I just noticed that the Equipment settings are different. Although the house...

bk88 by Community Member
  • 453 Views
  • 4 replies
  • 0 kudos

Head Link H71 Error

Help! Nest thermostat is showing H71 error code and I can’t reconnect- no lights on Heat Link; boiler OK- pressed Heat Link button for 20, then 30 seconds but nothing- checked fuses but none tripped- no recent power cuts in the area and no recent boi...

A/C Compressor Attempting To Run

I have noticed occasionally the outdoor A/C compressor attempts to run when the heat turns on. I would say it only attempts to run for about 2 seconds before it shuts off. It sounds like it is struggling to start since it is so cold outside but it sh...

bwaz97 by Community Member
  • 630 Views
  • 9 replies
  • 0 kudos

Nest Thermostat Not Getting Power

I recently moved and was installing my Nest Thermostat at my new place which I have a number of times. Ince I got it installed it did not have any power to Rc Red wire. I think I may have blown a fuse in my HVAC which I have bought a replacement fuse...

jonag02 by Community Member
  • 370 Views
  • 3 replies
  • 0 kudos

Nest C wire connection to furnace without a C terminal.

My 'old' thermostat only had 2 wires, red (connected to Rc) and white (connected to W). I reran a 3 wire line to use as a common, C connection. However, I'm not sure where to connect the C wire to the furnace. There isn't a C terminal on the control ...

DanDel by Community Member
  • 257 Views
  • 4 replies
  • 0 kudos
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