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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4691 Views
  • 0 replies
  • 5 kudos

Wiring for my Nest Learning Thermostat

I have an all electric a/c heating air forced unit and I'm trying to figure out the wiring. On my old thermostat, I had the R = Red 1+ = White 1- = Blue C = OrangeOn the nest thermostat, where do these wires go? Thanks.

Tim1250 by Community Member
  • 878 Views
  • 12 replies
  • 0 kudos

Account disconnected on thermostat

Thermostat says account disconnected. All the solutions I’ve tried says use the settings on thermostat but I cannot use settings because it says account disconnected

A/C running continuously -- even when heating

It's heating season, and only gas heat should be running, but every couple of weeks, my A/C switches on and runs continuously. The heat keeps cycling (on most of the time) to keep the temperature up, but the A/C compressor and fan are always running....

Clough42 by Community Member
  • 812 Views
  • 10 replies
  • 0 kudos

Unable to Pair Second Nest with App

I just bought a house that has two Nest Learning Thermostats (gen 2). I’m new to the Nest products but I was easily able to pair one of the devices with the app, but I get error message TD030 when trying to pair the second Nest. They’re all connected...

AKCarver by Community Member
  • 230 Views
  • 3 replies
  • 0 kudos

Nest thermostat E

Can't complete set up on the nest app nor on google home. It was working for the past 4 years and then it was dropped from the nest app and google home. Did some troubleshooting following the suggestions from Nest. Finally after a lot of frustration ...

Bonny by Community Member
  • 876 Views
  • 15 replies
  • 0 kudos

Nest compatible with current wiring?

Trying to figure out if this is compatible with the nest thermostat. Here is my current wiring layout. I know the jumper will go away. please advise, thanks in advance

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Onebad750 by Community Member
  • 340 Views
  • 5 replies
  • 0 kudos

Nest turns OFF at night, HELP!

My nest turns off at night. OFF as in it looks like the system has been intentionally turned off. We wake up to a frigid home. I can’t figure out why this is happening. We don’t have voice control and it’s not part of any Home network of products. I ...

Chester75 by Community Member
  • 341 Views
  • 7 replies
  • 0 kudos

8 Wire Thermostat with 3 fan speeds

Hello,I'm trying to change my old thermostat to a Nest Learning one and upon opening the old system I saw wire labels that have description (Heat, Cool) however there are 2 wires for the 24 (50/60 and com). I would greatly appreciate if someone can t...

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Banchukov by Community Member
  • 226 Views
  • 3 replies
  • 0 kudos
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