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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4529 Views
  • 0 replies
  • 5 kudos

Nest Thermostats switch out of Eco mode when they shouldn't

I use a routine to make sure the thermostat in my 2nd home is set to Eco when I’m “Away”. This keeps the house at a low temperature but above freezing when I’m gone. This works fine most of the time, but periodically, the home thermostat switches out...

Heatlink stopped

My heatlink has stopped working we are now without heating the USB gives it power but still can’t get the heating or hot water to work?

Parky1 by Community Member
  • 96 Views
  • 0 replies
  • 0 kudos

Seeking guidance for Nest Power Connector

I installed a Nest Thermostat and trying to install a Power Connector to my radiant heating only system. The control board on the boiler is not configured like the installation guide shows. I have two thermostats, only replaced with the nest on one. ...

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Resolved! Nest Thermostat Install

I would like to replace the an old thermostat with this wiring scheme with the nest e. I will need to add a common but where does the W/E wire on this diagram connect to on the nest e thermostat

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IzNic by Community Member
  • 555 Views
  • 6 replies
  • 0 kudos

Google nest wiring issue

Looking for some advice as I’m struggling with a Google nest install. It’s and older two-wire thermostat link so I needed to install the power connector. I plugged the C wire into the 24V connection on the left side but the nest is still saying it’s ...

How to connect C wire adapter

How do I wire a c-wire plug in adapter to a nest thermostat that only has 6 terminals. Y1, G, R, W1, C, *OB? I currently have R and W1 connected.

DanD6 by Community Member
  • 388 Views
  • 4 replies
  • 0 kudos

Heat only works in Emergency Heat mode

Hi, I just installed the Neat thermostat. We set it to 72 but it just says it is 69 (and dropped as low as 67) but just says the next routine will start at 8pm (or whatever time). I’ve deleted all routines and just set it to 72 but it still will not ...

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Anguyen111 by Community Member
  • 1008 Views
  • 3 replies
  • 0 kudos

Nest thermostat plug

Hi, we have a boiler furnace with no c wire so we installed the power adapter. Does the wire settings need to be updated for the plug? We recently received a battery low message. Thanks

Red25 by Community Member
  • 205 Views
  • 3 replies
  • 0 kudos
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