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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 5141 Views
  • 0 replies
  • 6 kudos

Using Nest in multiple properties

Hi All, I've seen on this blog that if you want to use nest thermostats in multiple properties you need to set up separate google accounts. However there appears to be a serious issue here. If you try open more than one google account with the same p...

simeon123 by Community Member
  • 383 Views
  • 4 replies
  • 0 kudos

Preheating on during night with Max Duration set to 0

HiMy Nest Thermostat E turns on preheating in the middle of the night even if I have Max Duration set to 0 in True Radiant. It was working fine until 2 days ago. Is there any feature overriding this setting? I would like to have preheating on during ...

Pilar by Community Member
  • 528 Views
  • 6 replies
  • 0 kudos

Nest E thermostat

 On my old Nest, the comfort thing would be next to the flame. Now on my new nest E it doesn’t show it.  

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Prh1088_ by Community Member
  • 321 Views
  • 3 replies
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jumper yellow & white

Should I jumper yellow & white on the nest? Dark wire going to O should also go to O on the nest? Thanks

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dapooch57 by Community Member
  • 514 Views
  • 6 replies
  • 0 kudos

E102 error code please help

I’ve had my nest thermostat for 5+ years with no issue. Accidentally, set the heat on Aux Heat instead of the regular heat setting. Been getting the E102 error code. I reset the thermostat, I’ve removed and reconnected with W1 wire. It works for a sh...

Chamel86 by Community Member
  • 391 Views
  • 3 replies
  • 0 kudos

Resolved! How to obtain the away/home status using the API's

Folks,Anybody here who knows if there is an API "trait" to obtain the away/home status of the Nest?When I leave my home, the Nest dutifully switches to ECO mode. But the sdm.devices.traits.ThermostatEco.mode is always OFF, even when I am at home and ...

fortean by Community Member
  • 1105 Views
  • 10 replies
  • 0 kudos

Moved in - No Pin for Nest Thermostat - help!

Just moved into a new home. We don't have the pin for the existing Nest Thermostat. I'm unable to add the app or gain access to the device. Is there a way to do a factory reset? Please help!

jHal by Community Member
  • 494 Views
  • 6 replies
  • 0 kudos

Nest Thermostat install

I have been fighting the installation of a Nest thermostat for the last three hours. Wiring is correct, installation of the device to the wall was simple, but I can't get the darned thing to do anything except display, in three different languages "C...

EbbsSpeed by Community Member
  • 295 Views
  • 3 replies
  • 0 kudos
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