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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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Immediate temperature logging

It would be very helpful if I could see how long the heat or AC has been running currently and earlier in the day. Apparently I have to wait till tomorrow to find out what happened today. I am a new user, so perhaps I am missing something.

2 wire system

Does the “Nest thermostat’ not the E or 3rd generation. Just the one that is listed as a Nest Thermostat, has 2 AAA batteries in it work with a 2 wire gas fired steam boiler.thanksJ

Jsharpe by Community Member
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  • 3 replies
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Wiring Installation: 8 wires 6 polls

Hello,Bought two smart nest ghost thermostats, My current system has a total of 8 wires going into 6 polls. G (1 wire) W (1 wire) C (2 wires) Y(1 wire) R (1 wire) RC (2 wires). It appears the Nest thermostats only will accept 1 wire per poll. THis sy...

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Nest thermostat not wired correctly

we just moved into our house. We have nest thermostat. I am not sure if it’s wired correctly since it does not really hear. Can anyone help to see if it’s wired correctly. The colors don’t help.

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Summary page settings

When going to the summary page of the thermostats ( I have over 15 ), Is it possible to set it to see the actual temp on the screen and no the setpoint? I had a unit showing 68 and heat on (was orange), but boiler was off so actual space temp was 60 ...

Nest Thermostat Wifi

Hello,My question is, is there a way to adjust the temperature of the Nest Theromstat in case of a wifi failure?My Nest system got stuck in "Eco" mode, which turned off the heat and was making the house cold, and at the same time the wifi in my house...

gerkennc by Community Member
  • 251 Views
  • 3 replies
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Can’t connect thermostat to app.

Nest not connecting to the app. The key code is 6 figures not 7. The app appears to be trying to connect to the old style thermostat in the app….not the learning thermostat.

Zyv by Community Member
  • 283 Views
  • 3 replies
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2 thermostat outdoor wood boiler troubleshooting

I've seen a couple similar threads but no follow ups from original poster so here is mine.I have a 2 thermostat setup 1 digital thermostat for AC cooling /Propane heating forced air. And 1 digital thermostat for the outdoor wood boiler heating for th...

Nest fault on thermostat n71

Hi All,All of a sudden my heat link is showing no power lights. I have checked the power and no issues . I have hit the reset button for 20 seconds and still no lights or reconnection. Error h71 on thermostat so re started all power to see if it woul...

Pete9 by Community Member
  • 273 Views
  • 3 replies
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Nest is not charging

The thermostat is restarting. Back in a bit. Loop red blinking light then back to “the thermostat is restarting. Back in a bit. I’ve tried charging with it off the wall with charging cord. I’ve checked all my wires everything is good there. It’s just...

Napalmo311 by Community Member
  • 741 Views
  • 16 replies
  • 0 kudos
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