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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 24015 Views
  • 0 replies
  • 8 kudos

No Cooling and E105 Error

Hey all, I have installed the following configuration. I get a combination of heat when it should be cooling and an E105 error. I'm confident it's a simple fix in moving a wire, but am wondering if my setup may not be compatible. Any help is much app...

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rashafaa by Community Member
  • 1300 Views
  • 5 replies
  • 0 kudos

App Connection

Nest is connected to WiFi just fine. I believe it's an older model so there is no QR code that I can fine. When I try to get the entry key from the settings menu I get an error message of "entry key error initialising please try again". I've tried re...

tara_t by Community Member
  • 1873 Views
  • 10 replies
  • 0 kudos

Nest App freezes

So I have my new nest thermostat up and running except the nest app won’t let me finish setting everything up within the app. I get to the point where it asks me which room I installed the thermostat in and when I click dining room the app freezes an...

Chris44 by Community Member
  • 433 Views
  • 1 replies
  • 0 kudos

Resolved! Nest thermostat detects C wire but says no voltage

Hello- I have two nest learning thermostats, both third generation. The unit on my first floor is connected just to the heating system, the unit on my second floor is connected to both heating and air conditioning( 3 zone heating system and 1 zone ce...

Tpbuckley by Community Member
  • 4870 Views
  • 21 replies
  • 0 kudos

Bad Thermostat Ring Touch Pad???

Hi,My thermostat has recently started playing the "confirm menu item" sound on it's own. Randomly and repeatedly. I'm not sure that to call the sound, except that it's the sound you hear when you select a menu item with the outer ring.It is now doing...

Naclh2o by Community Member
  • 798 Views
  • 3 replies
  • 0 kudos

Best thermostat battery replacement

The google home app has alerted me that my nest thermostat needs its batteries replaced. I put in 2 brand new AAA Duracell batteries and now the nest will not turn on. When I switch the batteries back to the old Google batteries it turns on. Do I nee...

AndyC2 by Community Member
  • 1574 Views
  • 3 replies
  • 0 kudos

Nest learning thermostat WiFi issue

Installed Nest 3rd gen thermostat in 2022. About a month ago device lost connectivity to WiFi. I unplugged and replugged into mount to quick fix and that no longer works. Now in 2023, thermostat can no longer connect to wifi, all other devices are fi...

Bborusz2 by Community Member
  • 2043 Views
  • 13 replies
  • 0 kudos

Fan off delay time

I am a HVAC technician, I would like to know if there is a way to activate a fan off delay on the nest thermostat to use the energy left over equipment coils in order to get the 100% efficiency of the system. Also it a good option to protect the syst...

LS-HVAC by Community Member
  • 691 Views
  • 1 replies
  • 1 kudos

Thermostat not cooling

Hello,i installed the Nest learning thermostat. Followed all the instructions and when putting on cooling mode it doesn’t cool, hot air comes out. If you can help on what May cause the issue?   

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Fglez by Community Member
  • 633 Views
  • 2 replies
  • 0 kudos

Nest Thermostat - STAY AWAY

To Whom It May Concern:I purchased a Nest Thermostat in August of last year and was never told that it runs on batteries. It was hooked up to my 24V power from the AC system and I thought the two supplied batteries were for back-up. That appears not ...

JensR by Community Member
  • 1516 Views
  • 3 replies
  • 1 kudos
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