Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Restart "learning"?
Hi, we've reconfigured our HVAC and I want our thermostat to forget everything it knows about early on and time to temp. I.e., we want it to relearn those two functions.Any way to do that, without doing a hard/factory reset?Thanks,
Cooling staging
How can I adjust the temperature stage up between cooling stages? I’d like to run my unit a little bit longer on cool stage 1 rather than jumping to Cool stage 2 after a couple minutes. And how can I tell it’s running on cool stage 1?
Is my system compatible with Nest thermostat?
Hello! Is my system and wiring compatible with the Nest Thermostat?
Nest thermostat not providing 24 volts to Y wire
I am getting 25v from the transformer to the base plate, however when the thermostat calls for AC im only getting 18-20v to the Y wire which is not enough to turn on the condenser. I had contacted google about it last year and they told me it was the...
Nest thermostat
My nest thermostat will not hold a scheduled temperature during the day. Any suggestions?
Trane AC thermostat and Google Nest Compatibility
I stepped through the Google Nest thermostat compatibility checker and it suggested that I present my question here. The checker failed to confirm compatibility with my existing Trane thermostat since I could not indicate current use of a C (common) ...
Trane AC unit with Nest compatibility
Hello all, I was wondering if this wiring is compatible with the Nest system. From looking at the wires it looks like RJ45 wiring and I know that has 6 wires. Now if it's not would they be able to rewire the system by using the same cable or would th...
Add product no key to enter - says: This thermostat is connected to an account.
This is driving me CRAZY. I have not been able to change the temperature in my house for a week or so. I finally have time to research and realize that something insane has happened...I have the NEST app (that is what we bought). I go to the app and ...
Installing my Nest Thermostat I have a code E9
I am installing my Nest Thermostat the blue wire connected to C is generating a E9 error code I can't seem to find any next steps short of calling a nest pro to come in, seems like I am close. Options??
Nest thermostat goes offline at 6 AM
Every morning at 6AM my nest gen3 goes offline. At 7AM it comes back on line. I’ve done everything that I’ve read to do. Is there any help out there?
