With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Horrible customer service
I had a issue with my thermostat which I purchased three weeks back. Google sent me a replacement and technician confirmed that replacement is also defective. Not they have no solution but keep sending bad devices. So horrible experience.
Nest cooling instead of heating
I’ve had my thermostat for a while and have used it for cooling only. Today I decided to test the heat and it’s blowing cold air and dropping the temperature. Please help!
Nest thermostats suddenly no longer working
I installed 5 nests in my home 2 years ago. They were all connected to the heating unit with a very simple 2-wire connection (white to W1 and red to RH).For 2 years they have worked flawlessly. At some point, however, during this summer, 3 of the the...
Trying to connect Nest Thermostat to iPhone
How do I correct the error code TD023 that appears every time I try to connect the iPhone to the thermostat to "add product" to the app? The description says to turn on Bluetooth or turn it off and on which I have done many times without eliminating ...
Nest wiring help
hello - trying to get my Nest to work with current HVAC wiring and not having any luck. Below is a picture of the old wiring. Would anyone be able to confirm if it is compatible with Nest and what the wiring connections should be for the Nest? Many t...
I've already had my Nest Heatlink replaced. Now I've got another message saying it needs replacing!
Hi there,Some time last year, I received a notification that my HeatLink might need replacing and I went online and sorted out a free replacment. Now I've received the same notification that it might need replacing. Is this right or an admin error?I ...
Nest thermostat is not following presets any longer
My Nest thermostat is not following my temperature presets. For example, COMFORT is set to 76 but when the preset's schedule arrives (7am) the thermostat will adjust itself to 75, not 76 not matter what I do. I've restarted, resaved, but it always do...
How to cancel Nest renew
I noticed that the thermostat ignored my programming and changed the temp based on "Peak hours". I don't want my electric company to decide my comfort level. This is a stupid feature that I don't want. The way to get rid of this is to unsubscribe to ...
C wire suddenly not detected
Pulled my nest off to change the batteries. It’s a 3 wire with the C from a transformer. I have 26v from C to R. Nest will not recognize C wire now. I have undone the wiring and reconnected. Factory reset the nest. It will still not detect the C wire...
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