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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4639 Views
  • 0 replies
  • 5 kudos

New Wi-Fi, AC coming on with heat

We updated our Wi-Fi today and had to restart our thermostat which had been working as expected for well over a year but now the AC kicks on with the heat even though we select that we do not have a heat pump! Please help! Cold AF in Wisconsin!

BMJ23 by Community Member
  • 194 Views
  • 3 replies
  • 0 kudos

Nest Thermostat & LG Heat Pump System

 I have a fairly new LG Heat Pump system. The existing LG Tstat only has Yellow (signal), Red (12v), & Black (ground).Is the Nest compatible & where does the ground get connected to (G slot?)?

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Thexsf1 by Community Member
  • 782 Views
  • 5 replies
  • 0 kudos

Nest message "Continue to set up on your Google Home...

I have had nest for almost a year. No problems until last night. When I got up this morning, one nest (not the others) had a message saying "Continue to set up on your Google Home". The wireless connection in the house is fine. I cannot get the nest ...

noelonly by Community Member
  • 286 Views
  • 5 replies
  • 0 kudos

Energy history not showing in nest app

My energy history is not showing in my nest app. Is there a way to rectify this? It’s showing on the thermostat but not my app. It’s a new thermostat that’s been installed for just over a week.

Sus1 by Community Member
  • 637 Views
  • 9 replies
  • 1 kudos

Heat not working occasionally

 So just recently started having an issue where the heat will kick on for a while but then start blowing cold air. Only will start blowing heat again if I unplug and plug it back in. Sometimes it'll work all day and other times I have to unplug it mu...

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Sondo by Community Member
  • 266 Views
  • 3 replies
  • 0 kudos

Google nest fails to fully start furnace

My Google nest attempts to start the furnace for only a few seconds then the furnace shuts back down and keeps repeating this cycle. Everything else is in working order and have confirmed that the issue is from the nest.

Kipp11 by Community Member
  • 240 Views
  • 4 replies
  • 0 kudos

Error code H72

I have error code H72, no power to unit. It is hard wired. I have take dial off an charged manually, still made not difference.No issues with installation, until has worked perfectly for 3yrs. No power cuts or electrical work done to the house. I hav...

Compatibility question

Hello I’ve been trying to figure out if my system is compatible with the google nest thermostat. I put in all the wire inputs on the compatibility checker and it said it is not compatible but I’m stubborn and need to know for sure. It’s a newer syste...

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Can’t add new (5th) thermostat to Nest App

I am having problems adding the replacement learning thermostat so that it shows up in the Nest app. It hooks up to wi-if fine. I currently have 2 learning thermostats and 2 thermostat E units that are working and showing in the app. When I try to ad...

DANDE by Community Member
  • 176 Views
  • 3 replies
  • 0 kudos
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