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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21928 Views
  • 0 replies
  • 6 kudos

Nest thermostat not providing 24 volts to Y wire

I am getting 25v from the transformer to the base plate, however when the thermostat calls for AC im only getting 18-20v to the Y wire which is not enough to turn on the condenser. I had contacted google about it last year and they told me it was the...

ereilly220 by Community Member
  • 3123 Views
  • 17 replies
  • 0 kudos

Nest thermostat

My nest thermostat will not hold a scheduled temperature during the day. Any suggestions?

Trane AC thermostat and Google Nest Compatibility

I stepped through the Google Nest thermostat compatibility checker and it suggested that I present my question here. The checker failed to confirm compatibility with my existing Trane thermostat since I could not indicate current use of a C (common) ...

Trane AC thermostat and Google Nest Compatibility.jpg

Trane AC unit with Nest compatibility

Hello all, I was wondering if this wiring is compatible with the Nest system. From looking at the wires it looks like RJ45 wiring and I know that has 6 wires. Now if it's not would they be able to rewire the system by using the same cable or would th...

AC wire.jpg
Louie107 by Community Member
  • 1522 Views
  • 5 replies
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Installing my Nest Thermostat I have a code E9

I am installing my Nest Thermostat the blue wire connected to C is generating a E9 error code I can't seem to find any next steps short of calling a nest pro to come in, seems like I am close. Options??

K2reasoner by Community Member
  • 2021 Views
  • 5 replies
  • 0 kudos

Nest thermostat goes offline at 6 AM

Every morning at 6AM my nest gen3 goes offline. At 7AM it comes back on line. I’ve done everything that I’ve read to do. Is there any help out there?

RayVSmith by Community Member
  • 487 Views
  • 3 replies
  • 0 kudos

My Google nest thermostat can’t connect to Wi-Fi.

When I got installed my thermostat I loved the look and functionality, until a couple days ago suddenly it stopped working. Displaying that Wi-Fi can’t find and searching for Wi-Fi. My other home Wi-Fi is working flawlessly. I tried resetting modem a...

YongOgle by Community Member
  • 686 Views
  • 4 replies
  • 0 kudos

Resolved! Google home support

Why isn’t there a support phone number available for the google home device? I try to answer the nest community but the reply button is inactive. This is the worst help support I have ever seen!

Dar2 by Community Member
  • 1137 Views
  • 5 replies
  • 0 kudos
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