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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21889 Views
  • 0 replies
  • 6 kudos

Resolved! Understanding the scheduling

When I schedule a temperature change, for example for 74 degrees at 7am, does the system START the change at 7am or ATTAIN the change at 7am?

Installation error E 294

I hooked up the nest thermostat following the app. It said it was ready to go and hooked up to the WI Fi. Then I tried to set the thermostat and got the error E 294 message. I tried removing the thermostat from the app and re installing and got the s...

JLM1 by Community Member
  • 211 Views
  • 0 replies
  • 0 kudos

Nest Thermostat won’t turn on.

Hello I have had my nest 3rd gen installed for for 3 months. For some reason now there is a blank screen with flashing green light and it won’t power on. Sometimes the G appears on the screen then goes away, then reappears again only to disappear. Li...

HeyBp by Community Member
  • 17230 Views
  • 18 replies
  • 1 kudos

Nest Learning Thermostat Off Line

@Markjosephp First wrote about this in May. Missed your reply in June, and the thread was subsequently closed. The problem has persisted with the device continuously going offline, and sometimes with a blank screen that will not awaken. Should this d...

Vetter91 by Community Member
  • 452 Views
  • 2 replies
  • 0 kudos

Google Assistant suddenly not able to control Nest Thermostat

For more than a year, I've been able to use voice commands with my Google assistant (Nest speakers, Android phone) to control my Nest thermostat. About a month ago, my voice assistant stopped responding appropriately, instead saying "sorry, it looks ...

j_jetson_s by Community Member
  • 2868 Views
  • 7 replies
  • 2 kudos

Remove Rush Hour. I never enrolled in this.

How do I get this crap to stop taking control of my thermostat. I did not enroll it. They point of the thermostats for us to is to control them not have them control us. I read the prior threads that are now locked and the phone number is no longer i...

Rwhaley by Community Member
  • 814 Views
  • 4 replies
  • 0 kudos

Resolved! No one home name change

How do I change the name of the setting from "No One home" to something different like weekday or something similar?

austinnate by Community Member
  • 1325 Views
  • 7 replies
  • 0 kudos

Really strange support for Nest Thermostat issue

I'm a long-time Google devotee. It has been my and my family's OS for years, and I've used Google hardware since they started making devices.I just got off the most perplexing and frustrating customer support I think I've ever had with almost any tec...

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freintime by Community Member
  • 1339 Views
  • 9 replies
  • 0 kudos

No power to Rc wire detected

So I got the thermostat installed and set up. I did the compatibility test and it all passes. Super easy install. I attach the thermostat to the base and flip the power back on. I keep getting an error that there’s no power in the Rc chord and the AC...

Mattddulk by Community Member
  • 11589 Views
  • 9 replies
  • 2 kudos
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