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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
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  • 0 replies
  • 11 kudos

Resolved! Chromecast 3rd Gen factory reset

Hello. I don't know how old my Chromecast actually is, but there's no button on it. And the home app won't accept it because it says it was set up by another user (???) and it needs to be factory reset. Without the Home app and without the button, ho...

Chromecast intermittently dropping wifi

Hi there, any help appreciated - I'm at the end of my sanity with this one! I've got a Chromecast which keeps intermittently dropping my home wifi signal. It will work one day but then spends the next few days refusing to hold the connection. It can ...

cait604 by • Community Member
  • 372 Views
  • 1 replies
  • 0 kudos

Unable to Submit Warranty Claim for Chromecast 4K

Really frustrated with the Google Support run around:Bought a 4K Chromecast a few months back. Working fine up until about a month ago. Initially thought it was my wireless network, so I reset it. Issues continued to occur. Reset my Chromecast once a...

Resolved! TV not found

Hi!Setting up the chrome cast on a Linsar TV. It’s not coming up when I’m on the volume control section. Am I able to pick a random no name TV. Is it something that NEEDS to be correct? 2nd question is. I want to disconnect all the YouTube access on ...

Emilyace by • Community Member
  • 785 Views
  • 3 replies
  • 0 kudos

Google tv through home theatre how to audio only?

I have a Google tv connected to my home theatre and the Google tv is separately powered on always and when I listen to music through the home theatre I don't want to have the tv that is connected to the home theatre turned on. Example, turn on home t...

mtbcliff by • Community Member
  • 1806 Views
  • 5 replies
  • 0 kudos

Connecting Chromecast TV to Chromecast Audio

Please, is it possible to connect a Chromecast with Google TV to a Chromecast Audio, so that the sound from Netflix, for example, is played through the speakers connected to the Chromecast Audio?

sljunior by • Community Member
  • 2182 Views
  • 3 replies
  • 0 kudos

Back arrow stops working using YouTubeTV w/Chromecast 4k

When using the YouTubeTV app via my Chromecast, the back arrow button (the one with the arrow on it) sometimes stops working. I have to restart the Chromecast to get it to work again. This is only in the YouTubetv app, the back arrow works if I exit ...

MRW1 by • Community Member
  • 1216 Views
  • 5 replies
  • 1 kudos

Google Chromecast keeps restarting after every 15 minutes

I have been struggling with Google Chromecast HD which keeps on restarting. Have tried all troubleshooting steps, like changing HDMI port on TV, power supply, network reset, factory reset to hard reset. But nothing works. Tried to check warranty (dev...

aggyvivek by • Community Member
  • 330 Views
  • 1 replies
  • 0 kudos
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