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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 1309 Views
  • 16 replies
  • 1 kudos

Only 480p & 720p resolution is available with EDID 2.0

My TV is LeEco 4K TV (Letv) and I am using Chromecast with Google TV 4K, earlier in both EDID 1.3 and EDID 2.0 mode, it used to display the all resolutions. But after October patch, with EDID 2.0 it always showing only two resolutions options 480p an...

geekmipad by • Community Member
  • 351 Views
  • 0 replies
  • 0 kudos

Resolved! Unable to add TV controls to remote

I recently got a Chromecast with Google TV and I am unable to add tv controls to my remote. I don't ever get an error message, just a spinning circle. When trying to add a device and selecting "TV", I just get a spinning circle and nothing happens. I...

Smathzer by • Community Member
  • 1124 Views
  • 4 replies
  • 2 kudos

Invalid Wifi Password setting up wifi

Hi there, I bought my dad a chromecast in order for him to use kayo as the smart tv he uses is too old for kayo. Long story short upon setup today he selects the correct wifi network, has entered the password correctly numerous times and although he ...

Jesse21 by • Community Member
  • 450 Views
  • 1 replies
  • 0 kudos

Google tv sound isnt working.

Hi so i bought my Dongle G 4k with google tv. I was using It for one day, everything was perfect. But then when i was watching a movie sound suddenly stopped working. I was like I must have accidentally muted it but I didn’t. When I was scrolling Red...

NikolaPP by • Community Member
  • 525 Views
  • 1 replies
  • 0 kudos

Resolved! Problem with chromecast 1st gen

Got a 1st gen chromecast on Bell wifi 2.4ghz from Android phone apps. Up to a few weeks ago all was fine. Since then, suddenly, pixelized images, continuous buffering sometimes every 10+ seconds, image and sound out of phase sometimes. Got this from ...

Anantais by • Community Member
  • 1070 Views
  • 3 replies
  • 0 kudos

Set up remote buttons

Hi. I've just had to replace my chromecast as it went funny. I'm setting up this new one now and I can't complete the steps to control my tv. I did this on the old chromecast so the tv is not the issue but when I go to settings-remotes&accessories-se...

Johnboy86 by • Community Member
  • 513 Views
  • 1 replies
  • 1 kudos

Chromecast Internal Storage

I’m constantly running out of storage room on my Chromecast. I’ve deleted the Cache and all unused Apps. I’ve only installed four Apps that I actually use. When I review my Chromecast Settings - System - Storage appears to be how much room Pictures &...

SteveDom by • Community Member
  • 1054 Views
  • 5 replies
  • 0 kudos

Chromecast restarting

My chromecast keeps restarting. I’ve tried unplugging it and leaving it unplugged. I’ve tried rebooting it and starting it but that doesn’t seem to work. I don’t know what else to do.. it’s been working perfectly fine until yesterday it just kept res...

Mbalt12 by • Community Member
  • 407 Views
  • 1 replies
  • 0 kudos
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