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Resolved! Regarding audio and video not synced with Google TV Streamer

Hey everyone,We are aware that some users might be experiencing an issue where audio is not synced with video from their Google TV Streamer. This appears to be related to specific audio equipment and configurations, and does not seem to be a widespre...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 16953 Views
  • 0 replies
  • 10 kudos

Cant cast sound to Chromecast.

Hi. In june I suddenly wasnt able to cast sound from Spotify, Tidal or an browser. The strange thing is that Im still able to cast video with soundfrom YouTube and browsers etc, but on the before mentioned platforms the Chromecast symbol doesnt appea...

Resolved! Chromecast 4K remote-control not response

All of a sudden the remote control stopped working. I've tried resetting chromecast, but that doesn't help. Tried re-pairing the remote control. Have also tried app remote control on android, nothing works. I can't go into any settings to check the p...

Bjornajo by • Community Member
  • 293 Views
  • 2 replies
  • 0 kudos

Live Tab randomly went missing today on Google TV (HD)

Our Google TV "Live Tab" is missing at the top randomly today. It is usually there. (Yes we are located in the US. No VPN. No network or settings have changed. Multiple full restarts and power offs.) Thank you- Curtis

Issues connecting TCL TV to Google Home

I am in the process of setting up my smart home, and for better or worse decided to use GH as theecosystem. My hub is a Google Nest WiFi Pro.I bought a new 65" Android TV from TCL (65C655K) and I can't seem to get the integration set up properly!When...

hong20 by • Community Member
  • 402 Views
  • 1 replies
  • 1 kudos

"YouTube TV it isn't installed at the moment" Error

The integration with the Google Assistant stopped working. When I say something like "OK Google, play CNN on TV", the assistant replies with "YouTube TV it isn't installed at the moment". This was working before. There are other cases open for the sa...

LuisPC by • Community Member
  • 88 Views
  • 0 replies
  • 0 kudos

Setup problems using Android hotspot and Chromebook

I have quite a lot of problems trying to setup Google TV Streamer for a matter/thread device.Problem 1: The Matter panel is absent from the Google TV Streamer's setup panel.Problem 2: When attempting to add the Matter device through the Home app on m...

MikaH by • Community Member
  • 361 Views
  • 5 replies
  • 0 kudos

No audio on surround speakers with Google TV Streamer

Hi I have just purchased the Google TV Streamer and connected it to my LG TV (OLED55B6T). I use the Sonos Arc audio system with x2 Sonos One SL surround sound speakers. the Sonos Arc is connected to the TV via HDMI Arc.The problem I am experiencing i...

Lewis4 by • Community Member
  • 453 Views
  • 4 replies
  • 1 kudos

Assistant not playing movies from library

I am trying to get Assistant to play a movie I own that is in my Google Play library. I say the phrase, "Play TITLE on the TV." It seems to work at first... Assistant will say "Got it, here is TITLE on Google Play Movies and TV on TV," my tv will tur...

Problema g.co/cast/power *URGENTE*

Hola Buenos dias!Ya hace unos dias estoy tendiendo problemas con mi Google Chormecast desde que tuve un corte de luz. Siempre me salta el mismo error g.co/cast/power, como que el HDMI no esta conectado al smart segun la imagen que me apareceHe probad...

Ori2 by • Community Member
  • 451 Views
  • 7 replies
  • 0 kudos
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