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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 2192 Views
  • 16 replies
  • 2 kudos

Google TV and Chromecast suddenly can't connect to WiFi network

My newer chromecast and my Google TV (TCL) today are suddenly having issues connecting to my WiFi network. The chromecast was just periodically saying "no connection" but then would connect. But then when I went to watch my Google television it would...

Google TV Streamer - Dolby Vision Issue

Hi there. Really appreciate the most recent update that now accomodates HDR fallback from Dolby Vision; it's honestly great! But I have two small problems I'm looking for help with: - when I play something in DV, I'm getting intermittent video drops;...

Cast not working after update android 14

Po instalacji aktualizacji nieprawidłowo działa udostępnianie ekranu przez miracast, na przykład z Windowsa na Chromecast pojawiają się pasy zamiast ekranu,,! w wersji Android 12 takie problemy nie występują, posiadam drugie urządzenie ktrego na szcz...

lukgwo by • Community Member
  • 908 Views
  • 3 replies
  • 0 kudos

Searchable Apps settings not working

I recently purchased and set up a Google TV 4K streamer, and I noticed that it only shows results from YouTube, so I tried to access the "Searchable Apps" setting, but it seems to be broken and keeps loading forever.I have already tried restarting th...

Sirop by • Community Member
  • 688 Views
  • 3 replies
  • 0 kudos

Camera Tapo c510w not streaming to chromecast V4

Hello there!I just bought the camera. I also have a chromecast, the new generation. After configuring the Tapo app I can connect to the camera on my Samsung s23 phone, see the image clearly, move the camera around and such. Then I linked the google h...

Paio by • Community Member
  • 1457 Views
  • 6 replies
  • 0 kudos

Google TV Streamer 4k audio problem since latest update

I have a Sony TV with an optical connection to a receiver. When I turn on the TV with the streamer remote, CEC also turns on the receiver, but it takes a moment for the TV to switch to the external audio device. I have had a small problem with this i...

sinanju by • Community Member
  • 1219 Views
  • 3 replies
  • 0 kudos

Not able to cast

I am not able to cast to the tv streamer. I am on the same network. Problem is that i dont see it in Google home either..I am connected to an open network without code at a hotel..please help

Mathiasw by • Community Member
  • 763 Views
  • 2 replies
  • 0 kudos

Lower volume while listening not available in settings

Hi there. I have a Chromecast plugged into my TV with Google assistants nearby. Now normally I should be able to go to Google home, devices, my Chromecast tile, settings, audio and access my Chromecast audio settings to find "Lower volume while liste...

Steviez by • Community Member
  • 656 Views
  • 4 replies
  • 0 kudos

brand new Google TV Streamer Remote - can't factory reset

Hi all,My father recently purchased two Google TV Streamer Remotes to go with his new Google TV Streamer. Both new remotes I paired up yesterday, no problems, but I did notice one of them seemed to have an issue with me using the on-screen keyboard a...

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