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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
  • 4671 Views
  • 16 replies
  • 6 kudos

My Google TV remote has stopped working

My Google chome TV remote stopped working yesterday! But it was fine the day before! Now I can't turn on the TV or anything? As if it I'd dead! But the regular TV remote works on the TV and with the Google set up! What happened and can anyone help me...

Leex by Community Member
  • 356 Views
  • 2 replies
  • 0 kudos

Unwanted CEC signals

CCwGTV is sending unwanted CEC signals switching the TV input. I guess this started happening after the latest update, as it had no problems before. I already did a factory reset, tried different hdmi ports and tried a different android tv device on ...

Audio passthrough - Adcanced Audio Codes

Hi,the situation of audio output with Google TV Streamer is now inacceptable. Where is audio passthrough gone or what about the advanced audio codes? Is there are plan to reenable them in future updates? Recoding all audio is not necessary...I think ...

sbrunsch by Community Member
  • 282 Views
  • 1 replies
  • 2 kudos

Cannot turn off service in google TV account

Under "Settings > Accounts & Profiles > accountName > Your Services", I can't turn off Red Bull TV service. When I do, it will automatically turn itself back on. I have never used or engaged with Red Bull's products or services so I find it concernin...

puddle by Community Member
  • 329 Views
  • 1 replies
  • 0 kudos

Cast Moderator Setup not available

We've purchased a few Google TV Streamer (4K). We want to use Cast Moderator.When we press up 7 times on the network screen (as per the instructions), most devices display a toast notification, and we can set up Cast Moderator. We have two devices th...

Unable To Rename Chromecast

I'm unable to rename my Chromecast. Problem first reported to Google 3 months ago. They had no fix then and still no update. All the answers on this issue seem to be out of date. There is no way to click "name" like suggested to rename the device. Cl...

PCPC by Community Member
  • 396 Views
  • 1 replies
  • 0 kudos

Google Home does not work

I am not able to use Google Home on the Streamer. When I long press the home button the icon for google home is missing. When I go to the settings and then my account, google home it just says not available in the top right corner. Is Google Home int...

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