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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 69 Views
  • 1 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15829 Views
  • 0 replies
  • 6 kudos

Resolved! Source for Net Cam IQ power supplies and cables

Does anyone have a good source for Net Cam IQ power supplies and cable replacements? I have three dead power supply pucks that need replacement and would like to purchase a few spares and cables. Google has discontinued production and sales. You can ...

wired nest camera with lights

Nest camera fails to connect to Google Home. Doorbell works. Google home fails to "see" unit. When unit is powered, it gives a chime, blue light is on and nothing more. Have restarted modem & phone. No connection. WiFi signal to area is strong. Tried...

Return a defective item

I have been trying for 5 days to return a defective doorbell to Google and I need to get a label and a waybill no. for DHL. Despite sending several emails, the standard response is that I should receive an email within 20 minutes. No email arrives an...

sharynr by • Community Member
  • 503 Views
  • 2 replies
  • 0 kudos

Claim warranty for nest camera

I purchased a new nest indoor 2 gen wired camera from Best Buy in Nov 23. It stop connecting to home WiFi and after factory reset not connecting at all. And was removed from my home app so it not showing on the warranty checker. What can I do?

Wayne9394 by • Community Member
  • 373 Views
  • 1 replies
  • 0 kudos

Can't set-up nest doorbell

We've had the doorbell for a year now. It will randomly go offline, but has typically fixed itself when that happens.However, it has gone offline and stayed offline even though the battery was charged. Following advice on here, I tried reconnecting t...

gbukowski by • Community Member
  • 535 Views
  • 1 replies
  • 0 kudos

Resolved! Nest doorbell (battery) won’t factory reset

Had this Doorbell cam for over a year but lost connection over a week ago. I have tried restarting many times and resorted to factory reset as it did not work.However holding the pin in for 10 second (20 or 30) does nothing. The white light turns on ...

Dcoy by • Community Member
  • 2039 Views
  • 6 replies
  • 1 kudos

Camera wont connect

My network crashed and I had to redo everything. I am trying to reinstall my cameras to the network, but it's not working. I factory reset the camera I'm working on now, but when I do to Add Device, it can't find it. When I tried to install my Nest C...

Ycmford by • Community Member
  • 662 Views
  • 3 replies
  • 0 kudos
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