Camera Performance Improvements in the Google Home app Read more
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How to: Change camera or doorbell Wi-Fi network
If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Reset wifi without 6 digit entry key
I need to reset the wifi to a new one. The cameras are currently offline as the old wifi has been replaced. It asks for a 6 digit entry key which I don’t have. I’ve disassembled the units but there is no info on the backing plates. Help.
Camera (battery)
I have an outdoor Nest camera that has worked fine on battery for almost a year. Recently ran power to it so that it’s now plugged in. Get messages that battery needs charging, even though shows plugged in. Camera is working, but why does battery alw...
I cannot manually switch Home/Away anymore
Hi,when I choose "Home" to set Home or Away, the app shows since today "Learn about Home and Away" and then there is a button "Learn more". No more "Home" and "Away" buttons! I restarted, reinstalled, nothing helps.Given that "Presence sensing" is sp...
Google indoor Nest Cam 2th gen
Hi,I purchased a new 2nd gen indoor Google Nest Cam but it does not appear in my Nest app. All my other Nest cams and Nest doorbell are working fine with the Nest app. I had to set up the new cam with Google Home but I want to continue with Nest.Any ...
Nest Outdoor Cam (Battery) wired issues
Hi. I have x2 outdoor nest cam battery cameras that are both hardwired and also paid for Nest Aware Plus..(24hr recording)My issue is on a night. The camera misses so much motion. I have to manually scroll through the footage and that’s hit and miss ...
Nest Doorbell will not power up after reset
Changed address and connected Nest Router to new network.Doorbell would not connect after several attempts even trying to set as new device.Reset unit and now unit will not power up.
NC009 Error SOMEONE PLEASE HELP!!!
Such a stressful situation right now. I'm moving from one house to the next and re installed my door cam (nest hello) at the new place. During the re setup I'm getting stuck with the NC009 error. Google says it's my internet, but I transfered my same...
Can't setup Nest Cam (battery)
I just bought a Nest Cam for my business, I've been trying to setup for about 4 hours, already did the reinstall app, change language workaround, restarted iPhone, restarted router and nothing seems to work still getting this :Any other ideas?
Nest doorbell battery fell off braket
After just two months of use our nest door bell fell off its bracket and fell to level ground but its lens was shattered.. Support won't even refund unused nest aware subscription cost.. So stuck with unsuitable product with a faulty design (why desi...
"Problem connecting to cloud" Nest Doorbell (battery)
Hi, I just bought a Google Nest Doorbell (Battery) and I'm trying to set it up but I come across this error "problem connecting to cloud" in the Google Home App. I click the "+" botton, then I scan the QR code, then it asks if I have any nest product...
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