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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21877 Views
  • 0 replies
  • 6 kudos

Heat link No Power, Error H71 on thermostat

My heat link has stopped suddenly today, no lights at all. I have tried power on and off and pressing the button for 20sec as pr the suggestion. Despite this no lights have turned on.Here is some more info.How long has your thermostat been installed ...

nlassai by Community Member
  • 255 Views
  • 1 replies
  • 0 kudos

Nest 4th Thermostat wires

Hello everyone I’ve disconnected my Rheem Thermostat and it has a R, C, E1 and E2 wires. Can it be connected to my new Nest Thermostat? Should I just call a HVAC technician?Thank you

Nest E install help

Hi, just got a Nest Thermostat E to replace our American Standard non-smart thermostat.I pulled the cover off and see the wires, entered them into the compatibility checker and it says not compatible, but I think it actually is.- I have X2 (emergency...

Jacobro by Community Member
  • 457 Views
  • 3 replies
  • 0 kudos

Gen 3 thermostat

I keep getting disconnected from wifi. No other devices in the home have this problem. The only thing I see according to all the trouble shooting help tips is my battery is at little low. 3.697 v ....help! I have starlink which has been very reliable...

Jeffseff by Community Member
  • 311 Views
  • 1 replies
  • 0 kudos

Lack of documentation for Nest thermostats

I have an early Nest thermostat - the one with the side controls - might even be generation 1 , cant tell. I've lost connectivity temorarily due to wifi issues and need to program the thermostat manually to adjust the temperature schedule. But there ...

spersels by Community Member
  • 472 Views
  • 3 replies
  • 1 kudos

Nest E Thermostat not working

Having issues working my thermostat Y1 (Yellow) – Yellow wireG (Green) – Green wireR (Red) – Red wireW1 (White) – White wireC (Common) – Blue wire (likely, though it’s hard to see clearly)O/B (Orange/Heat Pump) – Orange wireThese are the wires connec...

Juddyxo12 by Community Member
  • 280 Views
  • 1 replies
  • 0 kudos

Install without a homeowner account

I am a heating contractor. Can a nest gen 4 be installed without a homeowner google home account? Can I use my google home account to set it up without adding it to my account, and let the homeowner add it to their account later? If I’m in an area wi...

DaveCox by Community Member
  • 440 Views
  • 1 replies
  • 0 kudos

Wifi not connecting

Thermostat not connecting to wifi. Was working an hour ago. Tried all troubleshooting and it will not connect

MonaGasc by Community Member
  • 317 Views
  • 2 replies
  • 0 kudos

Resolved! Stuck on download screen

My Nest Thermostat E was stuck for 2 days and I have no idea what exactly worked, because I tried every single thing, but I'm happy to report it is now working again.The key thing was that the picture of the house with the arrow changed to a picture ...

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MaidaVale by Community Member
  • 845 Views
  • 4 replies
  • 0 kudos
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