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Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
hello,i recently purchased a Nest Thermostat + Nest connector to replace my thermostat. I have a Hybrid dual fuel (Gas + Heat Pump) heating + cooling hvac. Using the app I was able to connect the equipment and got the heating system to work. However ...
Building a house and the hvac wires are ran to a location where the thermostat is not convenient for me. I would like to install the nest learning thermostat there bc that's where the wires are but then put a second nest thermostat in a better locati...
Attempts to migrate a Nest purchased before Google took over are failing, as Google wishes to confirm my identity with a text to the Youtube app (which I refuse to install.) on an IPad, which I do not have. Checking on use another method just loops b...
I’m installing a Nest Learning thermostat that was purchased 2-3 years ago and never installed. I’ve done others before with no issue. During the setup process, the device says it’s charging the battery before being able to connect to wireless. After...
My Nest learning thermostat won’t hold a charge. I’ve removed it from the base and charged it in an outlet overnight. It works for a few hours and then goes dead. Prior to this it would not connect to the home WiFi. We bought 2 thermostat at the same...
our nest thermostat is not working even after we replaced w new batteries. the error is E298 and we have looked at our fuse box there is no place where it says we can reset etc
Google sent us a new series 3 Thermostat to replace a faulty one which wouldn’t connect to the WiFi but we can’t get the replacement thermostat to connect to the heat link. The heat link seems to think it is still connected to the faulty thermostat e...
Hi, I use a nest temperature sensor and thermostat in my home but I would like to add two temperature sensors to put in the apartment above my disconnected garage so that I can monitor the temperature in the garage apartment while I’m away. I do not ...
I have a question about the system detail “Heat pump orientation” shown in the Nest app for iOS.I have two electric heat pump units, one upstairs and a second downstairs. Both are currently in heat mode.When I view the Equipment “System details” of e...
Hi, I have a 3rd gen thermostat that is about two years old. This morning I found that it was offline (our remote temperature sensor also shows offline) in the IOS app. I've gone through the trouble shoot process and found the following power indicat...
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