Google Nest Community

Nest heat link faulty

Hi went to put the heating on a couple of days ago and the thermostat says it isn’t getting any power from the heat link. I’ve had an electrician looking at it and there’s power going to the heat link, but no power going out. Looking at these forums ...

App showing Nest Thermostat offline

I just had an electrician install 2 Google nest thermostats and they were working in the app when he left. Now one is not able to connect to WIFI. I can use it manually but not with the app. I tried reinstalling and same problem. On the Thermostat it...

Heat link no power

Hi my heat link for my nest thermostat 3rd gen has died. no heating and have a new baby arriving later this month. Need sorting ASAP please- power is going into the unit.- 30 seconds reset does nothing.- bought March last year installed in the July. ...

Near Heat E Faulty needs replacing

We have just come to install our Nest Thermostat E but the Heat E is faulty and we can’t wire it up where the old thermostat was as the connections are faulty.How do I request a replacement?I have tried calling Nest customer services all day on 0808 ...

thermostat issue and generally trying to contact someone..

Duplicate topic and post.

My Nest App on my phone and computer all say Offline?

need help to connect Nest Learning to my Carrier Heat Pump (with build in auxiliary heat)

HiI am ready to hook up my new nest but I want to double-check that I am doing the wiring right.My current thermostat uses:White cable: W2 (AUX)Green cable: GOrange cable: W (O/B)Blue cable: CYellow cable: YRed cable: R (and there is a metal jumper b...

Nest thermostat blinking red light- Added a C wire and still having a problem

We have had this thermostat for about 6 or 7 years with no problems but now we have a blinking red light issue, we saw that by adding a C wire it may fix the problem so we did that but we still have the problem. I have tried charging it and putting i...

Can I replace this old Trane thermostat with a Nest? (DIY)

Hi, I have these old Trane thermostats dotted around my house. See pics.Can I do much with these wires and attach a Nest? Or would this need a professional overhaul?Thanks!