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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4531 Views
  • 0 replies
  • 5 kudos

Nest Thermostat Compatibility with Window A/C Unit

Would a Nest thermostat be compatible with a window air conditioning unit? I am not sure what model of unit I currently have, but it is Comfort-Aire brand and looks like the "Comfort-Aire A/C Room 6k Btu 115v W/Remote". If possible, is it something a...

cthien by Community Member
  • 256 Views
  • 0 replies
  • 0 kudos

My heat link is dead no power

I turned off my heat link when I went on holidays for 2 weeks and I have come back to having now power on it. The boiler is working and Wi-Fi is fine but can’t get it working. Can you please advise me?

Clares5 by Community Member
  • 336 Views
  • 3 replies
  • 0 kudos

Temp high and low range setting

Does the Nest Thermostat (simple version, not Learning version) have a way to set a temperature floor and ceiling? I have an airbnb and don't want guests to set the temp to lower than 62º or higher than 80º. Thanks!

bauers by Community Member
  • 413 Views
  • 5 replies
  • 1 kudos

Help wiring 3rd gen

I just need help wiring my nest 3rd gen learning thermostat. My current Carrier unit has the following wires 2 red wires to RGreen to GYellow to Y/Y2 2 white wires to CBlue to B   

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Rhombus78 by Community Member
  • 724 Views
  • 12 replies
  • 0 kudos

Heatlink not working after power cut

I have a 3rd Generation Nest thermostat, installed 2 years ago (spring 2020) which has been fine until now. We've been away for 3 weeks and it's apparent that early in that period the electricity power circuit tripped which caused the Nest & our wifi...

RicWalLar by Community Member
  • 1119 Views
  • 9 replies
  • 0 kudos

Nest Heat

Hello. This morning my heat link is completely dead. There is power to the boiler and I have reset everything, but still no lights on heatlink. It was working yesterday because I looked at my best app to check the heating settings. Can you help me? I...

nict by Community Member
  • 740 Views
  • 11 replies
  • 0 kudos

Nest Thermostat battery contact broken, warranty form also broken

Two issues I've encountered:The Nest Thermostat I recently purchased as a gift for my mother reported a low battery, and when she attempted to change it the metal contact for one of the batteries broke off, as shown (lower right): An attempt to submi...

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marcvh by Community Member
  • 1096 Views
  • 13 replies
  • 0 kudos

Nest not holding a charge

My Nest is barely 2 years old. Last year it went off and I charged it thru USB Over the winter it happened again twice. Now this month it has to be charged every 4 to 5 days. Contacted Nest customer service and was on the phone this am over an hour t...

La3 by Community Member
  • 769 Views
  • 10 replies
  • 1 kudos

Wi-Fi disconnected

It seems to me there are a few of us that Wi-Fi has disconnected and we do everything we’re told and nobody has given us an answer that works .

Batch by Community Member
  • 1127 Views
  • 21 replies
  • 0 kudos
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