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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23615 Views
  • 0 replies
  • 8 kudos

Heating stuck on

Hello, I have seen a few posts about this, however the solutions suggested seem to be limited. I have a two zone heating system, with two nests thermostats (3rd Gen). Every now and then, I can't pin point the frequency the heating gets stuck on, I ca...

JamesT by Community Member
  • 593 Views
  • 1 replies
  • 0 kudos

Hot water schedule

 HiWe have hot water (touch wood) but I’ve change my time schedule this afternoon from 5/6 to now 5/7. I noticed just before 7 o’clock that the hot water wasn’t “on”. Would there be any reason for this? 

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SirSimon by Community Member
  • 560 Views
  • 3 replies
  • 0 kudos

Nest Gen 3 Learning Thermostat battery issues

We just discovered that 5 years ago when we had our thermostat installed, they never connected the C wire. So it's been running off of the battery for 5 years. Battery is completely dead and will not charge. Have tried buying compatible batteries fro...

Patsygb by Community Member
  • 712 Views
  • 4 replies
  • 0 kudos

Replacement Thermostat

hi there, I have been sent a new thermostat to replace my old one that wouldnt connect to wi fi and was showing an error code. New one has come and connects with wifi fi but now we have no hot water.Cant find any helpline telephone number anywhere. P...

Thermostat won’t cool

Temperature set always indicates a +2hrs cooling from shown temperature- I can wait 24hrs and it never cools down

Stotoy by Community Member
  • 623 Views
  • 3 replies
  • 0 kudos

Doesn’t seem right

I’m in Mexico, my nest thermostat in Canada sent messages at 8 am temperature is good at 7C but when I opened Ap at 9:30 the thermostat reads-3 C. Outside temperature is only-8 C? Should I panic?

Lanny2 by Community Member
  • 561 Views
  • 3 replies
  • 0 kudos

Thermostat temp

I can’t put my temperature numbers It only allows pre-numbers 

Paulns by Community Member
  • 635 Views
  • 3 replies
  • 0 kudos
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