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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4531 Views
  • 0 replies
  • 5 kudos

Temperature overshoot

Even though I have true radiant turned on and early-on set to 5 hours (concrete in-slab heating) the Nest never has the room temperature up to the set temperature in the morning and then keeps the boiler running until the room temperature reaches the...

CD10 by Community Member
  • 3075 Views
  • 14 replies
  • 0 kudos

Heating OFF/Water OFF - BUT Boiler ON

Hi there, Whilst we love our NEST we appear to have issues with it which we can't seem resolve.Having reset the app and auto scheduler to get it to operate like a normal thermostat it is still switching the heating/or hot water on when it is not bein...

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Sam05 by Community Member
  • 371 Views
  • 5 replies
  • 0 kudos

Newbie learning thermostat help

Could really use some help. Replaced my thermostat with the Nest learning thermostat - got it to connect but the fan would never run. resulting in no AC or heat to work Now the WiFi is disconnected and I can’t do anything.   

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Tina12 by Community Member
  • 239 Views
  • 4 replies
  • 0 kudos

3rd Gen HeatbLink Stopped workimg

I have raised a case but no response. My heat link no longer has power. I have had an electrician check it, he said the device has failed. It is less then 2 yrs old so should be warranteed. This seems to be manufacturing fault, plenty of similar issu...

Paulcoz by Community Member
  • 583 Views
  • 10 replies
  • 0 kudos

How to compare usage with same month last year?

Hello and Hi, I've had a nest for years and get the monthly email letting me know how much better I was at not running the furnace compared to last month. Unfortunately, this information isn't very useful since the month before may have been a very i...

Resolved! Error M20/E298

Thermostat keeps saying "no power" and giving error codes M20 & E298 no matter what I do. I correctly installed the c-wire power connector. There are no shorted fuses on my control board. My furnace is powering just fine.When I look at the equipment ...

Chergirl9 by Community Member
  • 8581 Views
  • 12 replies
  • 2 kudos

Resolved! Radiators from 1 of 3 zones turning on for no reason

I have 3 nest 3rd gen learning thermostats for zoned 3 story house. Gas heating with rads and water. It’s summer so the heating should not be switching on but the last few weeks we have noticed that the middle level rads come on even though it’s not ...

Tqon by Community Member
  • 298 Views
  • 3 replies
  • 0 kudos
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